Home |
Search |
Today's Posts |
#1
|
|||
|
|||
Unable to install Word 2002 as a part of Microsoft Works Suite 20.
Because my copy of Word 2000 appeared to be corrupted in WindowsXP Home, I
uninstalled it, planning to reinstall it from the original CD. Then, when I tried to reinstall it, I discovered I couldn't find the product key. I purchased Works Suite 2005 at my local Staples as the least expensive availability of Word (2002, in this case). That was Friday morning, March 25. Everyting in Works installed nicely except Word, the only thing I really wanted. Since then I have made five calls to tech support, spending about 20 hours of my time and the technicians' time--and it's only Tuesday, March 29. I do NOT have a functioning Word. Word appears on the "Add / Delete Progams" list, but not on "All Programs," so there is no way to start it. I need Word, and since I'm retired, I don't want to spend more than the $90 I've paid for Works. I've already cost Microsoft far more than the money I gave Staples. |
#2
|
|||
|
|||
Hi ?B?Y29ubm9yODIwNWs=?=,
A more appropriate group to ask in would have been office.setup. The folks there might even be able to tell you how you could obtain a replacement product key, if you still have the CD. A WORKS newsgroup might have been able to help you, as well. And you'd have likely gotten a reply before now... If you search winword.exe on your system, do you turn it up? Because my copy of Word 2000 appeared to be corrupted in WindowsXP Home, I uninstalled it, planning to reinstall it from the original CD. Then, when I tried to reinstall it, I discovered I couldn't find the product key. I purchased Works Suite 2005 at my local Staples as the least expensive availability of Word (2002, in this case). That was Friday morning, March 25. Everyting in Works installed nicely except Word, the only thing I really wanted. Since then I have made five calls to tech support, spending about 20 hours of my time and the technicians' time--and it's only Tuesday, March 29. I do NOT have a functioning Word. Word appears on the "Add / Delete Progams" list, but not on "All Programs," so there is no way to start it. I need Word, and since I'm retired, I don't want to spend more than the $90 I've paid for Works. I've already cost Microsoft far more than the money I gave Staples. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
Reply |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
Convert Word 2003 documents to WordPerfect formate | Microsoft Word Help | |||
How do I save from Microsoft Word 2003 down to Microsoft Word 2002 | Microsoft Word Help | |||
WordPerfect keyboard macro>Word equivalent? | New Users | |||
WP Delay Code - Word Equiv | Microsoft Word Help | |||
How do I convert a cd in word perfect to microsoft word | Microsoft Word Help |