Hi,

I have a situation where when a user clicks the close button in Office 2003
running Windows 2000 the Word application closes completely instead of just
closing normal.dot.

I found a post where the voice recoknition can cause this but it only worked
for a few hours. Now the voice reckognition seems to be off and the problem
is back. Does anyone know how to solve this for good and what causes it?

Any help appreciated.

If there is only one document open, the button with the white x on a red
background will do that. You need to use the black x (close window) button
under that if you want Word to remain open (with no document on the screen).

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP
"Larry Kalpakoff" Larry wrote in
message ...
Hi,

I have a situation where when a user clicks the close button in Office
2003
running Windows 2000 the Word application closes completely instead of
just
closing normal.dot.

I found a post where the voice recoknition can cause this but it only
worked
for a few hours. Now the voice reckognition seems to be off and the
problem
is back. Does anyone know how to solve this for good and what causes it?

Any help appreciated.

Thanks Doug. But this button also closes the entire application. It should
just close the open document and it doesnt. Apparently must be a bug.

Anyone else have some other ideas?

"Doug Robbins" wrote:

If there is only one document open, the button with the white x on a red
background will do that. You need to use the black x (close window) button
under that if you want Word to remain open (with no document on the screen).

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP
"Larry Kalpakoff" Larry wrote in
message ...
Hi,

I have a situation where when a user clicks the close button in Office
2003
running Windows 2000 the Word application closes completely instead of
just
closing normal.dot.

I found a post where the voice recoknition can cause this but it only
worked
for a few hours. Now the voice reckognition seems to be off and the
problem
is back. Does anyone know how to solve this for good and what causes it?

Any help appreciated.

In Outlook 2003 try the following:

Tools - Options - Mail Format - Untick use Microsoft Office 2003 to edit
e-mail messages.

Hope this helps.

Cheers
Mat

"Larry Kalpakoff" wrote:

Thanks Doug. But this button also closes the entire application. It should
just close the open document and it doesnt. Apparently must be a bug.

Anyone else have some other ideas?

"Doug Robbins" wrote:

If there is only one document open, the button with the white x on a red
background will do that. You need to use the black x (close window) button
under that if you want Word to remain open (with no document on the screen).

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP
"Larry Kalpakoff" Larry wrote in
message ...
Hi,

I have a situation where when a user clicks the close button in Office
2003
running Windows 2000 the Word application closes completely instead of
just
closing normal.dot.

I found a post where the voice recoknition can cause this but it only
worked
for a few hours. Now the voice reckognition seems to be off and the
problem
is back. Does anyone know how to solve this for good and what causes it?

Any help appreciated.