Help!
I created a brochure in Word and emailed it to several people. When they
open it, the fonts are not readable. They either look like symbols or boxes.
When they try a font substitution, it says that no substitution is necessary
because the fonts are available on their computer. Also, when I went back to
my document to change the font to something I know everyone would have, it
won't let me change them either. All fonts, even Times New Roman shows up as
a series of boxes. When I deleted the headline and typed it over in a
different font, then it let me change the rest of the type. The brochure was
created in Word2002. I have recently upgraded to 2003. Both had the same
problem. Any help would be appreciated, I've never had this problem before.

Hi ?B?Sm9kaQ==?=,

It sounds as if some of the internal structures in this one document may have
been damaged. If you copy/paste all except that last paragraph mark into a new
document are things more "settled"?

I created a brochure in Word and emailed it to several people. When they
open it, the fonts are not readable. They either look like symbols or boxes.
When they try a font substitution, it says that no substitution is necessary
because the fonts are available on their computer. Also, when I went back to
my document to change the font to something I know everyone would have, it
won't let me change them either. All fonts, even Times New Roman shows up as
a series of boxes. When I deleted the headline and typed it over in a
different font, then it let me change the rest of the type. The brochure was
created in Word2002. I have recently upgraded to 2003. Both had the same
problem. Any help would be appreciated, I've never had this problem before.


Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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