When I try to open Word 2000 it begins to open I even see a blank page, at
the bottem it indicates it is requesting a virus scan, then I get the error
message that it has encountered a problem and must close.

Try the remedies shown he

http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--
Herb Tyson MS MVP
http://www.herbtyson.com
Please respond in the newsgroups so everyone can follow along.
"leonardearl" wrote in message
news
When I try to open Word 2000 it begins to open I even see a blank page, at
the bottem it indicates it is requesting a virus scan, then I get the
error
message that it has encountered a problem and must close.

The virus scan message comes not from Word but from linked anti-virus
software. Checking of Word/Office documents can usually be deselected in the
AV program e.g. in Norton AV by turning off its Office Plug-in.

With some versions of the Norton product it may be necessary to unregister
the calling DLL by running the following command line from Windows Start
Run

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"

Other AV apps eg the popular free ediition of Grisoft's AVG antivirus
software, require similar treatment.
In this instance:

regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll"

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


leonardearl wrote:
When I try to open Word 2000 it begins to open I even see a blank
page, at the bottem it indicates it is requesting a virus scan, then
I get the error message that it has encountered a problem and must
close.