[sanderstead]

My company have an Oracle application to create letters using a Word
Template. In most cases, this works correctly and Word documents are
created that can be printed and sent to customers.

However, occasionally bold text overwrites itself which results in a
smudge on the left-hand side. This is text from the template (e.g 'Our
ref as well as text generated by the application.

We have checked the printer drivers and fonts and they appear to be ok.
It seems that when the bold is removed or the font size changed the
problem is resolved.

This happens to various users once every week or two.

I would appreciate any suggestions of what to look at next. Thanks.




--
sanderstead

[Graham Mayor]

According to contributor Bob Buckland: "It's a bug that somehow seems to
have Word misreading temporary files related to the printer currently in
use. You can usually 'unscramble' the display from File=Print and switch
to the printer properties or to another printer then your normal one, or
close Word and delete all files found on Start=Search and looking for
~$*.*;*.tmp as the name string then restarting Word." See also
http://www.gmayor.com/what_to_do_when_word_crashes.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



sanderstead wrote:
My company have an Oracle application to create letters using a Word
Template. In most cases, this works correctly and Word documents are
created that can be printed and sent to customers.

However, occasionally bold text overwrites itself which results in a
smudge on the left-hand side. This is text from the template (e.g 'Our
ref as well as text generated by the application.

We have checked the printer drivers and fonts and they appear to be
ok. It seems that when the bold is removed or the font size changed
the problem is resolved.

This happens to various users once every week or two.

I would appreciate any suggestions of what to look at next. Thanks.

[sanderstead[_2_]]

Thanks Graham.

Graham Mayor;2655463 Wrote:
According to contributor Bob Buckland: "It's a bug that somehow seems to

have Word misreading temporary files related to the printer currently
in
use. You can usually 'unscramble' the display from File=Print and
switch
to the printer properties or to another printer then your normal one,
or
close Word and delete all files found on Start=Search and looking for
~$*.*;*.tmp as the name string then restarting Word." See also
http://www.gmayor.com/what_to_do_when_word_crashes.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



sanderstead wrote:-
My company have an Oracle application to create letters using a Word
Template. In most cases, this works correctly and Word documents are
created that can be printed and sent to customers.

However, occasionally bold text overwrites itself which results in a
smudge on the left-hand side. This is text from the template (e.g
'Our
ref as well as text generated by the application.

We have checked the printer drivers and fonts and they appear to be
ok. It seems that when the bold is removed or the font size changed
the problem is resolved.

This happens to various users once every week or two.

I would appreciate any suggestions of what to look at next. Thanks. -




--
sanderstead