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#1
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Word 2007 bug: cursor does not relocate in outlining mode
I am using Word 2007 under Vista Ultimate. Say I'm working on Chapter 1 and
wish to relocate to Chapter 10. I collapse to outlining mode, click on the Chapter 10 outline header. In any past version of Word (I've been using Word since the 1980s), the cursor will relocate to Chapter 10 as soon as 1) you return to regular edit mode and b) touch a key. I believe this is a default behavior not controlled by any settings -- i.e. a bug in Word 2007. What to do? |
#2
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Word 2007 bug: cursor does not relocate in outlining mode
Hi ?B?TWlrZS1vbi1IdWRzb24=?=,
I am using Word 2007 under Vista Ultimate. Say I'm working on Chapter 1 and wish to relocate to Chapter 10. I collapse to outlining mode, click on the Chapter 10 outline header. In any past version of Word (I've been using Word since the 1980s), the cursor will relocate to Chapter 10 as soon as 1) you return to regular edit mode and b) touch a key. I believe this is a default behavior not controlled by any settings -- i.e. a bug in Word 2007. What to do? I don't see the problem you describe. If I click in the Outline view, the cursor moves to that position and stays there. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#3
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Word 2007 bug: cursor does not relocate in outlining mode
Hi Cindy,
If you were in Outline view when you clicked you will not see the problem. Let me lay it out by steps: Step 1: Compose some text that includes several level 1 outline headers, say, for example, headers from "Chapter 1" through "Chapter 10". Step 2: Switch to edit mode and compose some text under "Chapter 1" Step 3: Switch to outline mode (with only outline headers visible) and click on the "Chapter 10" header. (This places the cursor on the Chapter 10 header.) Step 4: Switch back to edit mode and hit any key to start editing. This is where my cursor in Word 2007 stays back in the Chapter 1 area and will not move to the Chapter 10 location I wish to move to. Missing this feature, Word 2007 is useless for me. I must continue to use Word 2003 on my laptop instead of on my new Dell Vista desktop where the 2007 version is installed. By the way, a Dell technician in Manila repeated these steps with me in a phone consultation and had the same problem in his Word 2007. Thanks for responding and looking into this. Mike "Cindy M." wrote: Hi ?B?TWlrZS1vbi1IdWRzb24=?=, I am using Word 2007 under Vista Ultimate. Say I'm working on Chapter 1 and wish to relocate to Chapter 10. I collapse to outlining mode, click on the Chapter 10 outline header. In any past version of Word (I've been using Word since the 1980s), the cursor will relocate to Chapter 10 as soon as 1) you return to regular edit mode and b) touch a key. I believe this is a default behavior not controlled by any settings -- i.e. a bug in Word 2007. What to do? I don't see the problem you describe. If I click in the Outline view, the cursor moves to that position and stays there. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#4
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Word 2007 bug: cursor does not relocate in outlining mode
Hi Mike,
Mmm, we have a communication disconnect... What do you mean by "edit mode"? I assume Step 1 is in the Print Layout view, but where you are in Step 2 I can't figure out. If you were in Outline view when you clicked you will not see the problem. Let me lay it out by steps: Step 1: Compose some text that includes several level 1 outline headers, say, for example, headers from "Chapter 1" through "Chapter 10". Step 2: Switch to edit mode and compose some text under "Chapter 1" Step 3: Switch to outline mode (with only outline headers visible) and click on the "Chapter 10" header. (This places the cursor on the Chapter 10 header.) Step 4: Switch back to edit mode and hit any key to start editing. This is where my cursor in Word 2007 stays back in the Chapter 1 area and will not move to the Chapter 10 location I wish to move to. Missing this feature, Word 2007 is useless for me. I must continue to use Word 2003 on my laptop instead of on my new Dell Vista desktop where the 2007 version is installed. By the way, a Dell technician in Manila repeated these steps with me in a phone consultation and had the same problem in his Word 2007. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#5
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Word 2007 bug: cursor does not relocate in outlining mode
Hi Cindy,
Thanks for your response. I'll restate the problem using official terminology this time. Step 1: Enter Outline View (Ctrl-Alt-O) and compose some text that includes several level 1 outline headers, say, for example, headers from "Chapter 1" through "Chapter 10". Step 2: Get back into Normal View (Ctrl-Alt-N) and compose some text under "Chapter 1" Step 3: Switch to back to Outline View (with only outline headers visible) and click on the "Chapter 10" header. Step 4: Now switch back to Normal View (Ctrl-Alt-N) and hit any key to start editing. This is where my cursor in Word 2007 stays back in the Chapter 1 area and will not move to the Chapter 10 location I wish to move to. In any prior version of Word, this is not a problem. Also, I have discovered two peculiarities about this bug: 1) The bug appears to occur only when you are trying to relocate the cursor going downwards. That is, if you are working on Chapter 10 in Normal View and enter Outline View, click on the Chapter 1 header with the intention of relocating there, then switch back to Normal View (Ctrl-Alt-N) and hit any key to start editing, it relocates to Chapter 1 as it is supposed to. 2) Also, in Step 4, if you switch to Page View (Ctrl-Alt-P) instead of Normal View (Ctrl-Alt-N), the cursor does relocate to the intended location in Chapter 10. So this is a workaround that will at least allow me to begin using Word 2007 -- but because Normal View is my preferred editing mode, I still consider this problem a significant nuisance. Thanks for your attention. Mike Also, I have discovered a couple of peculiariaties about this bug. It is more limited than I had thought. It osc "Cindy M." wrote: Hi Mike, Mmm, we have a communication disconnect... What do you mean by "edit mode"? I assume Step 1 is in the Print Layout view, but where you are in Step 2 I can't figure out. If you were in Outline view when you clicked you will not see the problem. Let me lay it out by steps: Step 1: Compose some text that includes several level 1 outline headers, say, for example, headers from "Chapter 1" through "Chapter 10". Step 2: Switch to edit mode and compose some text under "Chapter 1" Step 3: Switch to outline mode (with only outline headers visible) and click on the "Chapter 10" header. (This places the cursor on the Chapter 10 header.) Step 4: Switch back to edit mode and hit any key to start editing. This is where my cursor in Word 2007 stays back in the Chapter 1 area and will not move to the Chapter 10 location I wish to move to. Missing this feature, Word 2007 is useless for me. I must continue to use Word 2003 on my laptop instead of on my new Dell Vista desktop where the 2007 version is installed. By the way, a Dell technician in Manila repeated these steps with me in a phone consultation and had the same problem in his Word 2007. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#6
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Word 2007 bug: cursor does not relocate in outlining mode
Hi Mike,
Well, for what it's worth, I can't reproduce your problem, here. That, or something in your steps is missing :-) Whether I use the keyboard or the mouse to go to the last Heading, while in Outline view - when I switch back to the Normal view (using the keyboard, as you describe) and start typing the cursor is where I put it. The SCREEN is showing me the top of the document, but the cursor is where I left it. Hmmmm. I recall that somewhere there is (or used to be - a fairly recent introduction, in any case) a setting that scrolled the cursor to where the screen is focussed. I turn that off, but I'm wondering if it's kicking in in your case? Try going to Word Options/Advanced and deactivate "Use Smart Cursoring" Thanks for your response. I'll restate the problem using official terminology this time. Step 1: Enter Outline View (Ctrl-Alt-O) and compose some text that includes several level 1 outline headers, say, for example, headers from "Chapter 1" through "Chapter 10". Step 2: Get back into Normal View (Ctrl-Alt-N) and compose some text under "Chapter 1" Step 3: Switch to back to Outline View (with only outline headers visible) and click on the "Chapter 10" header. Step 4: Now switch back to Normal View (Ctrl-Alt-N) and hit any key to start editing. This is where my cursor in Word 2007 stays back in the Chapter 1 area and will not move to the Chapter 10 location I wish to move to. In any prior version of Word, this is not a problem. Also, I have discovered two peculiarities about this bug: 1) The bug appears to occur only when you are trying to relocate the cursor going downwards. That is, if you are working on Chapter 10 in Normal View and enter Outline View, click on the Chapter 1 header with the intention of relocating there, then switch back to Normal View (Ctrl-Alt-N) and hit any key to start editing, it relocates to Chapter 1 as it is supposed to. 2) Also, in Step 4, if you switch to Page View (Ctrl-Alt-P) instead of Normal View (Ctrl-Alt-N), the cursor does relocate to the intended location in Chapter 10. So this is a workaround that will at least allow me to begin using Word 2007 -- but because Normal View is my preferred editing mode, I still consider this problem a significant nuisance. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#7
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Word 2007 bug: cursor does not relocate in outlining mode
Thanks, Cindy. Deactivating "Use Smart Cursoring" solved the problem for me.
The cursor relocates properly when I do that. I'm glad to do without smart cursoring, whatever that is, as long as it allows me normal function of outlining. Mike "Cindy M." wrote: Hi Mike, Well, for what it's worth, I can't reproduce your problem, here. That, or something in your steps is missing :-) Whether I use the keyboard or the mouse to go to the last Heading, while in Outline view - when I switch back to the Normal view (using the keyboard, as you describe) and start typing the cursor is where I put it. The SCREEN is showing me the top of the document, but the cursor is where I left it. Hmmmm. I recall that somewhere there is (or used to be - a fairly recent introduction, in any case) a setting that scrolled the cursor to where the screen is focussed. I turn that off, but I'm wondering if it's kicking in in your case? Try going to Word Options/Advanced and deactivate "Use Smart Cursoring" Thanks for your response. I'll restate the problem using official terminology this time. Step 1: Enter Outline View (Ctrl-Alt-O) and compose some text that includes several level 1 outline headers, say, for example, headers from "Chapter 1" through "Chapter 10". Step 2: Get back into Normal View (Ctrl-Alt-N) and compose some text under "Chapter 1" Step 3: Switch to back to Outline View (with only outline headers visible) and click on the "Chapter 10" header. Step 4: Now switch back to Normal View (Ctrl-Alt-N) and hit any key to start editing. This is where my cursor in Word 2007 stays back in the Chapter 1 area and will not move to the Chapter 10 location I wish to move to. In any prior version of Word, this is not a problem. Also, I have discovered two peculiarities about this bug: 1) The bug appears to occur only when you are trying to relocate the cursor going downwards. That is, if you are working on Chapter 10 in Normal View and enter Outline View, click on the Chapter 1 header with the intention of relocating there, then switch back to Normal View (Ctrl-Alt-N) and hit any key to start editing, it relocates to Chapter 1 as it is supposed to. 2) Also, in Step 4, if you switch to Page View (Ctrl-Alt-P) instead of Normal View (Ctrl-Alt-N), the cursor does relocate to the intended location in Chapter 10. So this is a workaround that will at least allow me to begin using Word 2007 -- but because Normal View is my preferred editing mode, I still consider this problem a significant nuisance. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#8
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Word 2007 bug: cursor does not relocate in outlining mode
Hi Mike,
Deactivating "Use Smart Cursoring" solved the problem for me. The cursor relocates properly when I do that. I'm glad to do without smart cursoring, whatever that is, as long as it allows me normal function of outlining. You know the problem of scrolling through the document, and forgetting to click at the new location before touching the keyboard? Historically, all of a sudden you'd be back to whereever you were before you started scrolling. Smart cursoring moves the focus to whereever you've scrolled. So it can be useful. And the behavior is logical :-) Noticing that focus is at the top of the document when switching views was the key to tracking it down. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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