[Bill]

I am interning at a law firm this summer and inherited a problem that I'm
trying to solve.

We have a total of 4 computers all on one server with 2 locations. there is
one desktop at location A and one at location B. one laptop is used almost
exclusively at location A. One laptop regularly travels between A and B. all
4 computers use XP, windows server, and office 2007.

We use an image in the header and footer of doc's to create a letterhead.

Whenever any of the four computers open a document the header and footer
appear "blacked out." You can still see that it is the letterhead, it's not
just a pure black box, almost like the colors have been inverted. All four
computers see this. two of the computers can print the documents while
seeing the "black box" and the letterhead will print fine, just as it's
supposed to (desktop at B, travelling laptop). The other two computers will
print the black box. (desktop at A [me], and laptop at A).

If we attempt to paste in a "good" header, one that does not appear black;
save the file, and open it on another computer the letterhead becomes
distorted.

These problems have occured whether we use .doc or .docx

So in effect what we have to do now is work with the black box letterheads,
and before we can print anything using the letterhead we have to send it the
"travelling laptop" before it is printed so it prints properly.

What we want is either A) the letterhead to look correct and print correct
on all 4 computers or B) the letterhead to still look blacked out, but be
able to print correct on all computers. It would also be nice to know why
the letterhead would become distorted when being opened by a different user
on the same server.

Thanks a million if you can help. I'll try to get additional information if
it's needed, but like I said... I'm just an intern.