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#1
Posted to microsoft.public.word.docmanagement
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Word XP has quit responding and won't open files
I have been using All Office XP products for quite some time. Last night,
when I tried to open files in any of the applications, I was unable to do so. I would double click on the file and nothing would happen. After a while I get the message "Word (or Excel, etc.) is not responding". Any suggestions? |
#2
Posted to microsoft.public.word.docmanagement
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Word XP has quit responding and won't open files
See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update MS06-015". If you aren't comfortable with editing the Windows registry yourself, then go to http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix". Download and run the script to automatically modify your registry as described in KB918165. You may need to temporarily disable your antivirus program in order to run the script. A revised version of the MS06-015 update was released today that supposedly interacts better with the older HP and nVidia software. You can download the revised update from http://www.microsoft.com/technet/sec.../ms06-015.mspx . FrustratedDave wrote: I have been using All Office XP products for quite some time. Last night, when I tried to open files in any of the applications, I was unable to do so. I would double click on the file and nothing would happen. After a while I get the message "Word (or Excel, etc.) is not responding". Any suggestions? |