Home |
Search |
Today's Posts |
#1
|
|||
|
|||
Paper Trays Loosing Settings
When my customer email transfers transcription documents to the person who is
printing them they are changing from "tray2" and "tray3" for pages 1 and 2 to "Automatically Select" This is only occuring from one site, the other site transfers the documents via email without loosing these settings. Any Thoughts? |
#2
|
|||
|
|||
Does this site have the same printer driver as the originating site? Tray
allocations between printers are quite haphazard. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Kairos wrote: When my customer email transfers transcription documents to the person who is printing them they are changing from "tray2" and "tray3" for pages 1 and 2 to "Automatically Select" This is only occuring from one site, the other site transfers the documents via email without loosing these settings. Any Thoughts? |
#3
|
|||
|
|||
Hello Graham,
Thank you for the reply. Yes, but not the same printer. The Orange county person has the multi-tray printer and when she emails the documents to their customer they come in setup just fine. The San Jose person has the print driver loaded but not the same attached printer. I've logged into San Jose and have reviewed the settings under page setup that state page 1 / tray 2 and page 2 / tray 3 but when these documents are emailed to their customer these settings revert to "automatically select" The system at their customer is running on a parallel cable should I try USB? "Graham Mayor" wrote: Does this site have the same printer driver as the originating site? Tray allocations between printers are quite haphazard. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Kairos wrote: When my customer email transfers transcription documents to the person who is printing them they are changing from "tray2" and "tray3" for pages 1 and 2 to "Automatically Select" This is only occuring from one site, the other site transfers the documents via email without loosing these settings. Any Thoughts? |
Reply |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
Can I bring back a paper I wrote if I accidentally saved over it? | Microsoft Word Help | |||
NONE TO HELP !!!! - ALL of my Office Settings has gone | Microsoft Word Help | |||
ALL of my Office Settings has gone | Microsoft Word Help | |||
print half-size Ms-Word booklet on 8.5"x11" paper | Page Layout | |||
template settings | Microsoft Word Help |