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Mom's document is locked
I am trying to solve a problem for my mom who is an hour away. She said her
document is locked and she is not allowed to type. She does not have a trial version, and she has activated it. She lives in a rural community and does not have internet access. Any ideas on what is wrong and what she should do? Thanks! |
#2
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Mom's document is locked
Hi Starla,
What version of Word is your mom using? Is she saving to the hard drive or a removable drive? What is the exact error message she's getting and is only with the one document? ============ "Starla" wrote in message ... I am trying to solve a problem for my mom who is an hour away. She said her document is locked and she is not allowed to type. She does not have a trial version, and she has activated it. She lives in a rural community and does not have internet access. Any ideas on what is wrong and what she should do? Thanks! -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
#3
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Mom's document is locked
If she doesn't have internet access, how did she activate it?
"Starla" wrote in message ... :I am trying to solve a problem for my mom who is an hour away. She said her : document is locked and she is not allowed to type. She does not have a trial : version, and she has activated it. She lives in a rural community and does : not have internet access. Any ideas on what is wrong and what she should do? : Thanks! |
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