All of a sudden, when I try to open word documents I get the error message
"the command cannot be performed because a dialog box is open." I've never
seen this before. Does anyone have any idea what the problem might be?

Thanks,
s.

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

Saudades wrote:

All of a sudden, when I try to open word documents I get the error message
"the command cannot be performed because a dialog box is open." I've never
seen this before. Does anyone have any idea what the problem might be?

Thanks,
s.

Why would this suddenly occur after years running Norton with no problem?

s.


"garfield-n-odie" wrote in message
...
If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

Saudades wrote:

All of a sudden, when I try to open word documents I get the error
message
"the command cannot be performed because a dialog box is open." I've
never
seen this before. Does anyone have any idea what the problem might be?

Thanks,
s.

You had better ask Symantec who make this application, as the problem came
with an update a year or so back.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Saudades wrote:
Why would this suddenly occur after years running Norton with no
problem?

s.


"garfield-n-odie" wrote in
message ...
If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

Saudades wrote:

All of a sudden, when I try to open word documents I get the error
message "the command cannot be performed because a dialog box is
open." I've never seen this before. Does anyone have any idea
what the problem might be?

Thanks,
s.