| Home |
| Search |
| Today's Posts |
|
#1
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Saving .dot or .dotx to .docx
I have one user that has saved a .dot or .dotx template to a .docx document
using Save As and changing the file type. While working on the saved .docx document, Word is locking up and asking to send an error report to Microsoft. Not knowing much about Word templates, is the way she is saving it from a ..dot or .dotx to .docx the problem? Can templates be changed to regular documents by saving them and changing the file type? Thank you for your assistance. Cindy |
|
#2
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Saving .dot or .dotx to .docx
Are you saying that the user is opening the template as a document (via the
Open dialog box) and then saving as a document (*.docx)? That certainly isn't how templates are supposed to be used. You should double-click the template file (or use the New dialog box) to create an unnamed document based on the template. Having said that, I don't know a general issue with template files that would cause crashes in Word. I would assume that the template file is corrupt and recreate it. See also http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm. -- Stefan Blom Microsoft Word MVP "Cindy H." wrote in message news  I have one user that has saved a .dot or .dotx template to a .docx document using Save As and changing the file type. While working on the saved .docx document, Word is locking up and asking to send an error report to Microsoft. Not knowing much about Word templates, is the way she is saving it from a .dot or .dotx to .docx the problem? Can templates be changed to regular documents by saving them and changing the file type? Thank you for your assistance. Cindy |
|
#3
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Saving .dot or .dotx to .docx
Are you saying that the user is opening the template as a document (via the Open dialog box) and then saving as a document (*.docx)? That certainly isn't how templates are supposed to be used. You should double-click the template file (or use the New dialog box) to create an unnamed document based on the template. Having said that, I don't know a general issue with template files that would cause crashes in Word. I would assume that the template file is corrupt and recreate it. See also http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm. -- Stefan Blom Microsoft Word MVP "Cindy H." wrote in message news I have one user that has saved a .dot or .dotx template to a .docx document using Save As and changing the file type. While working on the saved .docx document, Word is locking up and asking to send an error report to Microsoft. Not knowing much about Word templates, is the way she is saving it from a .dot or .dotx to .docx the problem? Can templates be changed to regular documents by saving them and changing the file type? Thank you for your assistance. Cindy |
|
#4
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Saving .dot or .dotx to .docx
Even though that's not the prescribed method for using templates, saving a
dotx as a docx (or even vice versa) works fine and should not be causing issues. It does sound like an unrelated corruption issue. -- Herb Tyson MS MVP Author of the Word Bible Blog: http://word.herbtyson.com Web: http://www.herbtyson.com "Stefan Blom" wrote in message ... Are you saying that the user is opening the template as a document (via the Open dialog box) and then saving as a document (*.docx)? That certainly isn't how templates are supposed to be used. You should double-click the template file (or use the New dialog box) to create an unnamed document based on the template. Having said that, I don't know a general issue with template files that would cause crashes in Word. I would assume that the template file is corrupt and recreate it. See also http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm. -- Stefan Blom Microsoft Word MVP "Cindy H." wrote in message news I have one user that has saved a .dot or .dotx template to a .docx document using Save As and changing the file type. While working on the saved .docx document, Word is locking up and asking to send an error report to Microsoft. Not knowing much about Word templates, is the way she is saving it from a .dot or .dotx to .docx the problem? Can templates be changed to regular documents by saving them and changing the file type? Thank you for your assistance. Cindy |
|
#5
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Saving .dot or .dotx to .docx
Even though that's not the prescribed method for using templates, saving a
dotx as a docx (or even vice versa) works fine and should not be causing issues. It does sound like an unrelated corruption issue. -- Herb Tyson MS MVP Author of the Word Bible Blog: http://word.herbtyson.com Web: http://www.herbtyson.com "Stefan Blom" wrote in message ... Are you saying that the user is opening the template as a document (via the Open dialog box) and then saving as a document (*.docx)? That certainly isn't how templates are supposed to be used. You should double-click the template file (or use the New dialog box) to create an unnamed document based on the template. Having said that, I don't know a general issue with template files that would cause crashes in Word. I would assume that the template file is corrupt and recreate it. See also http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm. -- Stefan Blom Microsoft Word MVP "Cindy H." wrote in message news I have one user that has saved a .dot or .dotx template to a .docx document using Save As and changing the file type. While working on the saved .docx document, Word is locking up and asking to send an error report to Microsoft. Not knowing much about Word templates, is the way she is saving it from a .dot or .dotx to .docx the problem? Can templates be changed to regular documents by saving them and changing the file type? Thank you for your assistance. Cindy |
|
#6
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Saving .dot or .dotx to .docx
My thoughts exactly, which may not have been 100% clear from my previous
message. -- Stefan Blom Microsoft Word MVP "Herb Tyson [MVP]" wrote in message news Even though that's not the prescribed method for using templates, saving a dotx as a docx (or even vice versa) works fine and should not be causing issues. It does sound like an unrelated corruption issue. -- Herb Tyson MS MVP Author of the Word Bible Blog: http://word.herbtyson.com Web: http://www.herbtyson.com "Stefan Blom" wrote in message ... Are you saying that the user is opening the template as a document (via the Open dialog box) and then saving as a document (*.docx)? That certainly isn't how templates are supposed to be used. You should double-click the template file (or use the New dialog box) to create an unnamed document based on the template. Having said that, I don't know a general issue with template files that would cause crashes in Word. I would assume that the template file is corrupt and recreate it. See also http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm. -- Stefan Blom Microsoft Word MVP "Cindy H." wrote in message news I have one user that has saved a .dot or .dotx template to a .docx document using Save As and changing the file type. While working on the saved .docx document, Word is locking up and asking to send an error report to Microsoft. Not knowing much about Word templates, is the way she is saving it from a .dot or .dotx to .docx the problem? Can templates be changed to regular documents by saving them and changing the file type? Thank you for your assistance. Cindy |
|
#7
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Saving .dot or .dotx to .docx
My thoughts exactly, which may not have been 100% clear from my previous
message. -- Stefan Blom Microsoft Word MVP "Herb Tyson [MVP]" wrote in message news Even though that's not the prescribed method for using templates, saving a dotx as a docx (or even vice versa) works fine and should not be causing issues. It does sound like an unrelated corruption issue. -- Herb Tyson MS MVP Author of the Word Bible Blog: http://word.herbtyson.com Web: http://www.herbtyson.com "Stefan Blom" wrote in message ... Are you saying that the user is opening the template as a document (via the Open dialog box) and then saving as a document (*.docx)? That certainly isn't how templates are supposed to be used. You should double-click the template file (or use the New dialog box) to create an unnamed document based on the template. Having said that, I don't know a general issue with template files that would cause crashes in Word. I would assume that the template file is corrupt and recreate it. See also http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm. -- Stefan Blom Microsoft Word MVP "Cindy H." wrote in message news I have one user that has saved a .dot or .dotx template to a .docx document using Save As and changing the file type. While working on the saved .docx document, Word is locking up and asking to send an error report to Microsoft. Not knowing much about Word templates, is the way she is saving it from a .dot or .dotx to .docx the problem? Can templates be changed to regular documents by saving them and changing the file type? Thank you for your assistance. Cindy |
| Reply |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Forum | |||
| Saving a .dotx file to .docx | Microsoft Word Help | |||
| See old .doc files when saving as .docx | Microsoft Word Help | |||
| Saving *.dotx template files | Microsoft Word Help | |||
| Word is saving a DOCX as a DOTX | Microsoft Word Help | |||
| dokumentelementer i 2007 - i normal.dotx eller buildingblocks.dotx | Microsoft Word Help | |||
![Cindy H.[_2_] is offline](images/SultanThemeVB3R/statusicon/user_offline.gif)
Linear Mode
