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#1
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Delay in Open Word Docs
I am using Word 10.0, Norton AV and Windows XP Pro. When ever I do a File
Save As it takes 10 sec to open the first window, then another 10 seconds to navigate to the folder I want and then another 10 sec to open the folder I want to save the doc into. I notice in the Word doc on the lower left side of the screen the words "requesting virus scan". I have contact Norton AV and they are stumpted why it is doing this, so is my local computer shop. Has anyone ever had this problem or have a suggestion? Please respond to my email: . Thank you for any help. Carl 3/13/05 |
#2
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I can't imagine that Symantec is stumped, since it is the Office Plug-in in
Norton AntiVirus that is generating the "requesting virus scan" message. For a variety of reasons, you're much better off disabling the plug-in, which doesn't compromise your virus protection provided you leave Auto-Protect enabled. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "kenr24" wrote in message ... I am using Word 10.0, Norton AV and Windows XP Pro. When ever I do a File Save As it takes 10 sec to open the first window, then another 10 seconds to navigate to the folder I want and then another 10 sec to open the folder I want to save the doc into. I notice in the Word doc on the lower left side of the screen the words "requesting virus scan". I have contact Norton AV and they are stumpted why it is doing this, so is my local computer shop. Has anyone ever had this problem or have a suggestion? Please respond to my email: . Thank you for any help. Carl 3/13/05 |
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