[Lisa - frustrated Claims Adjuster]

We use a web-based application (CS Stars) that attaches WORD templates to
files. The problem we're encountering is that we need WORD to update the
template to reflect the date that the template is opened, capture/save it to
the file we're attaching it to with the current date, but NOT update that
field the next time the document is opened. (We need the attached document to
reflect the date the letter was sent to the customer regardless of when we
open it) I'm currently using the "print date", but the problem is that the
template is attached to the file at the moment the application print button
is selected and not when the document is actually printed so when you look at
the document, you see "xxxx-xxxxx". Any help is GREATLY appreciated!!