[Kenneth]

Howdy,

I have Word 2002 on one box, and Word 2000 on another.

The Word 2002 system uses a NORMAL.DOT that has loads of
info in it that we also want to use on the Word 2000
machine.

I just copied the NORMAL.DOT over, but now find that on
clicking File | New, only default stuff seems visible.

I assume that I have stumbled into some compatibility issue.

Is there a work-around? That is, can I somehow extract the
info that is in the NORMAL.DOT I have on the 2002 system so
that I can use it on the older version?

Sincere thanks,
--
Kenneth

If you email... Please remove the "SPAMLESS."

[Suzanne S. Barnhill]

Are you sure you installed Normal.dot in the right folder?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Kenneth" wrote in message
...

Howdy,

I have Word 2002 on one box, and Word 2000 on another.

The Word 2002 system uses a NORMAL.DOT that has loads of
info in it that we also want to use on the Word 2000
machine.

I just copied the NORMAL.DOT over, but now find that on
clicking File | New, only default stuff seems visible.

I assume that I have stumbled into some compatibility issue.

Is there a work-around? That is, can I somehow extract the
info that is in the NORMAL.DOT I have on the 2002 system so
that I can use it on the older version?

Sincere thanks,
--
Kenneth

If you email... Please remove the "SPAMLESS."

[Kenneth]

On Fri, 21 Dec 2007 12:59:46 -0600, "Suzanne S. Barnhill"
wrote:

Are you sure you installed Normal.dot in the right folder?

Hi Suzanne,

I should have mentioned that...

Yes, I checked on both systems, and the Tools | Options |
File Locations | User Templates locations are correct for
each.

Do I take it from your question that the 2002 template
should work properly on the 2000 system?

Thanks for any further thoughts,
--
Kenneth

If you email... Please remove the "SPAMLESS."

[Suzanne S. Barnhill]

I can't guarantee that it would *work* (there are some new features in Word
2002 that might not be backward compatible, and if you'd customized any
toolbars to include buttons for such features or something like that, I can
see how there might be a conflict), but it doesn't seem to me that Word
would completely ignore it. Perhaps someone else can give a more
authoritative answer.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Kenneth" wrote in message
...
On Fri, 21 Dec 2007 12:59:46 -0600, "Suzanne S. Barnhill"
wrote:

Are you sure you installed Normal.dot in the right folder?

Hi Suzanne,

I should have mentioned that...

Yes, I checked on both systems, and the Tools | Options |
File Locations | User Templates locations are correct for
each.

Do I take it from your question that the 2002 template
should work properly on the 2000 system?

Thanks for any further thoughts,
--
Kenneth

If you email... Please remove the "SPAMLESS."

[Poprivet`]

Kenneth wrote:
On Fri, 21 Dec 2007 12:59:46 -0600, "Suzanne S. Barnhill"
wrote:

Are you sure you installed Normal.dot in the right folder?

Hi Suzanne,

I should have mentioned that...

Yes, I checked on both systems, and the Tools | Options |
File Locations | User Templates locations are correct for
each.

Do I take it from your question that the 2002 template
should work properly on the 2000 system?

Thanks for any further thoughts,

Did you actually look IN those folders and see that you were replacing a
normal.dot and not creating a new one? Open Word and see if you have an
additional normal.dot listed somewhere in the templates area.
It should work but my win2k machine is down; can't prove it right
now.

HTH

Pop`

[Kenneth]

On Fri, 28 Dec 2007 09:41:48 -0500, "Poprivet`"
wrote:

Kenneth wrote:
On Fri, 21 Dec 2007 12:59:46 -0600, "Suzanne S. Barnhill"
wrote:

Are you sure you installed Normal.dot in the right folder?

Hi Suzanne,

I should have mentioned that...

Yes, I checked on both systems, and the Tools | Options |
File Locations | User Templates locations are correct for
each.

Do I take it from your question that the 2002 template
should work properly on the 2000 system?

Thanks for any further thoughts,

Did you actually look IN those folders and see that you were replacing a
normal.dot and not creating a new one? Open Word and see if you have an
additional normal.dot listed somewhere in the templates area.
It should work but my win2k machine is down; can't prove it right
now.

HTH

Pop`


Howdy,

Yup, the location, size, and date were correct...

Thanks,
--
Kenneth

If you email... Please remove the "SPAMLESS."