Home |
Search |
Today's Posts |
#1
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Word 2007 error message when closing.
I have tried the suggestions in G Mayor's post about this issue (See
http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.) and they had not effect on the issue. When closing MS Word 2007 I get the message "MS Office has encoutered a problem and needs to close." I get the following for the error signature AppName: winword.exe AppVer: 12.0.6211.1000 AppStamp: 46d4a7df ModName: penusa.dll ModVer: 1.0.1038.0 ModStamp: 3a810bd2 fDebug: 0 Offset: 00026390 I have uninstalled the drivers and OCR software for a Canon Scanner DR1210 and I have a Canon iP3000 PIXMA printer for which I have not reinstalled the drivers but I plan to do so. So far, all that I read in the discussion group and apply to this computer has not worked. Does anyone have additional suggestions for a solution to this issue? Thank you. |
#2
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Word 2007 error message when closing.
penusa.dll is related to the Microsoft Handwriting Input User
Interface in Microsoft Office and Microsoft Windows, not a Canon printer driver. Try repairing your Office 2007 installation by running "Office Diagnostics" or "Detect and Repair" as described in http://support.microsoft.com/?kbid=924611 "How to install and to repair 2007 Office features". CBC wrote: I have tried the suggestions in G Mayor's post about this issue (See http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.) and they had not effect on the issue. When closing MS Word 2007 I get the message "MS Office has encoutered a problem and needs to close." I get the following for the error signature AppName: winword.exe AppVer: 12.0.6211.1000 AppStamp: 46d4a7df ModName: penusa.dll ModVer: 1.0.1038.0 ModStamp: 3a810bd2 fDebug: 0 Offset: 00026390 I have uninstalled the drivers and OCR software for a Canon Scanner DR1210 and I have a Canon iP3000 PIXMA printer for which I have not reinstalled the drivers but I plan to do so. So far, all that I read in the discussion group and apply to this computer has not worked. Does anyone have additional suggestions for a solution to this issue? Thank you. |
Reply |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
Closing Word File giving 'Error Message' | Microsoft Word Help | |||
Word 2007 Error Message when closing - also not allowing me to edi | Microsoft Word Help | |||
Error Message in Word 2003 when closing program | Microsoft Word Help | |||
Error message "trying to change Normal.dot" closing Word or Out? | Microsoft Word Help | |||
Error Message When Opening and Closing Word? What does this me | Microsoft Word Help |