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#1
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Product key
I recently office 2007 trial so my son could make a Power point presentation
for school. I have uninstalled office trial. When I try to reinstall word 2002 I am asked for a product key. I do not have it anymore. Can I get a new key from MS or do I have to buy a newer version of word? |
#2
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Product key
Did your Word 2002 come with your computer or did you buy it separately?
-- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "browndk26" wrote in message ... I recently office 2007 trial so my son could make a Power point presentation for school. I have uninstalled office trial. When I try to reinstall word 2002 I am asked for a product key. I do not have it anymore. Can I get a new key from MS or do I have to buy a newer version of word? |
#3
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Product key
It came with the computer.
"JoAnn Paules" wrote: Did your Word 2002 come with your computer or did you buy it separately? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "browndk26" wrote in message ... I recently office 2007 trial so my son could make a Power point presentation for school. I have uninstalled office trial. When I try to reinstall word 2002 I am asked for a product key. I do not have it anymore. Can I get a new key from MS or do I have to buy a newer version of word? |
#4
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Product key
Then chances are that it is an OEM version of the software, unsupported by
Microsoft. Retail versions come with a disc packaging bearing the product key. For OEM versions you will have to contact the supplier of the PC for the number. One thing to try is to download and run Belarc Advisor. If the old entries have not been removed from the registry this application might show the number. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org browndk26 wrote: It came with the computer. "JoAnn Paules" wrote: Did your Word 2002 come with your computer or did you buy it separately? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "browndk26" wrote in message ... I recently office 2007 trial so my son could make a Power point presentation for school. I have uninstalled office trial. When I try to reinstall word 2002 I am asked for a product key. I do not have it anymore. Can I get a new key from MS or do I have to buy a newer version of word? |
#5
Posted to microsoft.public.word.docmanagement
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Product key
First contact the manufacturer of the computer and ask them for a new
product key. If they refuse then contact Microsoft and explain the OEM refused to provide you with a new key. Note that Microsoft may charge a nominal fee (around $10US) since it isn't a retail version. To contact Microsoft call (800) 360-7561 or if outside the US see this site: http://microsoft.com/worldwide Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Coauthor of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "browndk26" wrote in message ... It came with the computer. "JoAnn Paules" wrote: Did your Word 2002 come with your computer or did you buy it separately? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "browndk26" wrote in message ... I recently office 2007 trial so my son could make a Power point presentation for school. I have uninstalled office trial. When I try to reinstall word 2002 I am asked for a product key. I do not have it anymore. Can I get a new key from MS or do I have to buy a newer version of word? |
#6
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Product key
I called MS and they gave me a new key. Thanks for the help.
"Beth Melton" wrote: First contact the manufacturer of the computer and ask them for a new product key. If they refuse then contact Microsoft and explain the OEM refused to provide you with a new key. Note that Microsoft may charge a nominal fee (around $10US) since it isn't a retail version. To contact Microsoft call (800) 360-7561 or if outside the US see this site: http://microsoft.com/worldwide Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Coauthor of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "browndk26" wrote in message ... It came with the computer. "JoAnn Paules" wrote: Did your Word 2002 come with your computer or did you buy it separately? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "browndk26" wrote in message ... I recently office 2007 trial so my son could make a Power point presentation for school. I have uninstalled office trial. When I try to reinstall word 2002 I am asked for a product key. I do not have it anymore. Can I get a new key from MS or do I have to buy a newer version of word? |
#7
Posted to microsoft.public.word.docmanagement
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Product key
I called MS and they told me to contact the manufacturer. The manufacturer
told me to contact MS. Now what? "browndk26" wrote: I called MS and they gave me a new key. Thanks for the help. "Beth Melton" wrote: First contact the manufacturer of the computer and ask them for a new product key. If they refuse then contact Microsoft and explain the OEM refused to provide you with a new key. Note that Microsoft may charge a nominal fee (around $10US) since it isn't a retail version. To contact Microsoft call (800) 360-7561 or if outside the US see this site: http://microsoft.com/worldwide Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Coauthor of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "browndk26" wrote in message ... It came with the computer. "JoAnn Paules" wrote: Did your Word 2002 come with your computer or did you buy it separately? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "browndk26" wrote in message ... I recently office 2007 trial so my son could make a Power point presentation for school. I have uninstalled office trial. When I try to reinstall word 2002 I am asked for a product key. I do not have it anymore. Can I get a new key from MS or do I have to buy a newer version of word? |
#8
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Product key
I know this sounds like a runaround, but did you call MS and tell them you
contacted the manufacturer and they refused to help you? Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton "Flagman" wrote in message ... I called MS and they told me to contact the manufacturer. The manufacturer told me to contact MS. Now what? "browndk26" wrote: I called MS and they gave me a new key. Thanks for the help. "Beth Melton" wrote: First contact the manufacturer of the computer and ask them for a new product key. If they refuse then contact Microsoft and explain the OEM refused to provide you with a new key. Note that Microsoft may charge a nominal fee (around $10US) since it isn't a retail version. To contact Microsoft call (800) 360-7561 or if outside the US see this site: http://microsoft.com/worldwide |
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