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Diana Diana is offline
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Default Laptop crashes when making corrections in Word 2002

I have a user whose laptop crahes repeatedly while he is making corrections
in Word (the laptop is a Toshiba tablet). I have uninstalled and reinstalled
the entire Microsoft Office XP Professional suite, which has solved similar
problems in the past, but in this instance it did not.

Any suggestions on what might be triggering these crashes?
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Herb Tyson [MVP] Herb Tyson [MVP] is offline
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Default Laptop crashes when making corrections in Word 2002

Usually, it would be a corrupted normal.dot or other template or corrupted
registry entries. Following the procedures shown here usually resolve the
problem:

http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

Note that despite the fact that this is named "Problems Opening Word," it's
really much broader than that. Some of the same issues that can prevent Word
from opening properly can cause other problems as well, such as the kind
this user is seeing.

--
Herb Tyson MS MVP
http://www.herbtyson.com
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"Diana" wrote in message
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I have a user whose laptop crahes repeatedly while he is making corrections
in Word (the laptop is a Toshiba tablet). I have uninstalled and
reinstalled
the entire Microsoft Office XP Professional suite, which has solved
similar
problems in the past, but in this instance it did not.

Any suggestions on what might be triggering these crashes?



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