While preparing to print labels from a Works 8.5 database (a process that has
worked successfully many times) Word has suddenly refused to show the full
set of records. Word acknowledges the existence of the full set but shows
only a subset. The remaining records are blank both in the 'Mail Merge
Recipients' box and after a properly processed merge to a new document. In
the latter instance the labels are there (in other words it is _not_ just one
page) but they are blank.
Invoking the MailHelper button as suggested in other threads reveals that
'Query Options have been set', but trying to change them reveals a Filter and
Sort dialogue that is blank. And yet the program behaves as though it is
stuck in an earlier Query condition.
This has happened before and I have spent hours copying records a few at a
time into a blank database. This worked in the end, though an easier method
was to save in csv format and reopenthe data. But both methods required
re-defintion of fields and reports.
Has anyone else experienced this symptom? And is there a remedy?
PS I may not be able to read replies for two weeks, but will watch this
space eagerly on my return!
--
Service Above Self