[sunny]

Last week i was trying to convert a Word document to PDF. Till then the word
was working properly. But after that i am not able to open the word documents
which i get it in emails. First i have to save it in a folder then open it.
After that when i try to close the word it gives me error message " MS Word
has stopped working" it will restart with a blank page and pop up with
Problem solving page. i unistalled and re-installed MS Office, but still i
have the same problem. I am using Windows Vista Home Premium Edition with MS
office 2007. So, I would really appreciate if you can help me out on this.


System configuration:
HP Pavilion DV6000
Processor Intel core
ram: 2GB
System type 32 bit operating system

[Wendy]

Hi,

did you get an answer to this as I am having the same problem with the
exception of my word re opens but doesn't doesn't pop up with a problem
solving page?

Thanks

Wendy

"sunny" wrote:

Last week i was trying to convert a Word document to PDF. Till then the word
was working properly. But after that i am not able to open the word documents
which i get it in emails. First i have to save it in a folder then open it.
After that when i try to close the word it gives me error message " MS Word
has stopped working" it will restart with a blank page and pop up with
Problem solving page. i unistalled and re-installed MS Office, but still i
have the same problem. I am using Windows Vista Home Premium Edition with MS
office 2007. So, I would really appreciate if you can help me out on this.


System configuration:
HP Pavilion DV6000
Processor Intel core
ram: 2GB
System type 32 bit operating system

[grammatim[_2_]]

Last week the problem-solving page told me to change the default
printer to anything but a HP printer. I did, and since then I haven't
had the "stopped working" message.

It also claims that HP is working on a solution.

On Nov 20, 6:41*am, Wendy wrote:
Hi,

did you get an answer to this as I am having the same problem with the
exception of my word re opens but doesn't doesn't pop up with a problem
solving page?

Thanks

Wendy



"sunny" wrote:
Last week i was trying to convert a Word document to PDF. Till then the word
was working properly. But after that i am not able to open the word documents
which i get it in emails. First i have to save it in a folder then open it.
After that when i try to close the word it gives me error message " MS Word
has stopped working" it will restart with a blank page and pop up with
Problem solving page. i unistalled and re-installed MS Office, but still i
have the same problem. I am using Windows Vista Home Premium Edition with MS
office 2007. So, I would really appreciate if you can help me out on this.

System configuration:
HP Pavilion DV6000
Processor Intel core
ram: 2GB
System type 32 bit operating system-