[sills]

Dell did not solve the problem
Microsoft office Program is Microsoft 2007 Home and Student Edition.
Steps to reproduce the problem
Hit START, select Microsoft Office Word 2007. I typed a short sentence and
clicked the save Icon, naming it "word test". Next I closed the Document.
Then I went to documents and opened "word test". I got a light blue screen
without any text. I closed this screen and a white screen appeared with
message "microsoft word has stopped working. Windows is checking for a
solution. This may take a few minutes". Following this the message- "A
problem caused the program to stop working correctly. Windows will close the
program and notify you if a solution is available." I did not receive any
mesages about a solutiion. As I noted before, Dell had no solution and
referred me to Microsoft. I hope this can be resolved.

--
sillsx

[Kenneth]

On Wed, 10 Jun 2009 16:50:01 -0700, sills
wrote:

As I noted before, Dell had no solution and
referred me to Microsoft. I hope this can be resolved.

Howdy,

I have no suggestions, but I do have a question...

Did you contact Microsoft?

I ask because on the few occasions when I have called them,
I spoke with competent people who provided me real
assistance.

I'd give that a try.

Good luck with it,
--
Kenneth

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