Since service pack 2 for WindowsXP Pro was installed a portion of out PCs
(All Dell ooptiplex) have issues with displaying graphics / pictures etc in
Word (Office 2003). they will appear if yuo send a keystroke to the page
(return, space etc.) otherwise it stays blank .. does anyone have a solution
for this problem????
--
thanks for the help ---Dana

I have checked all the check boxes for view and the graphic excelerators --
most equipment is less than 5 months old

"Dana L" wrote:

Since service pack 2 for WindowsXP Pro was installed a portion of out PCs
(All Dell ooptiplex) have issues with displaying graphics / pictures etc in
Word (Office 2003). they will appear if yuo send a keystroke to the page
(return, space etc.) otherwise it stays blank .. does anyone have a solution
for this problem????
--
thanks for the help ---Dana

follow-up -- by removing service pack 2 the problem has gone away -- I think
this is an issue with Servie pack 2.

"Dana L" wrote:

I have checked all the check boxes for view and the graphic excelerators --
most equipment is less than 5 months old

"Dana L" wrote:

Since service pack 2 for WindowsXP Pro was installed a portion of out PCs
(All Dell ooptiplex) have issues with displaying graphics / pictures etc in
Word (Office 2003). they will appear if yuo send a keystroke to the page
(return, space etc.) otherwise it stays blank .. does anyone have a solution
for this problem????
--
thanks for the help ---Dana

Intel has confirmed that it is a problem with their driver for the
82915G/GV/910GL Express Chipset Family of display adapters. They say
that they will address the problem in a new release of the driver.

If anyone having this problem will email me the service tag for your
PC, we can demonstrate clearly to Dell that the problem is occurring on
many PCs (I have an open incident with Dell regarding this issue).
Reducing the graphics acceleration a level below that which DirectX
uses is a temporary workaround.

Thanks for your help!

Ann

Dell Service Tag HB09L61. I have a new 4700 with the same graphics problem



" wrote:

Intel has confirmed that it is a problem with their driver for the
82915G/GV/910GL Express Chipset Family of display adapters. They say
that they will address the problem in a new release of the driver.

If anyone having this problem will email me the service tag for your
PC, we can demonstrate clearly to Dell that the problem is occurring on
many PCs (I have an open incident with Dell regarding this issue).
Reducing the graphics acceleration a level below that which DirectX
uses is a temporary workaround.

Thanks for your help!

Ann

I have this problem with Word 2002 on a brand new Dell desktop, Service Tag
BR6G561. I will try your suggestion about the graphics acceleration.

" wrote:

Intel has confirmed that it is a problem with their driver for the
82915G/GV/910GL Express Chipset Family of display adapters. They say
that they will address the problem in a new release of the driver.

If anyone having this problem will email me the service tag for your
PC, we can demonstrate clearly to Dell that the problem is occurring on
many PCs (I have an open incident with Dell regarding this issue).
Reducing the graphics acceleration a level below that which DirectX
uses is a temporary workaround.

Thanks for your help!

Ann

I'm having the same issues. Service tag H8VPF61

" wrote:

Intel has confirmed that it is a problem with their driver for the
82915G/GV/910GL Express Chipset Family of display adapters. They say
that they will address the problem in a new release of the driver.

If anyone having this problem will email me the service tag for your
PC, we can demonstrate clearly to Dell that the problem is occurring on
many PCs (I have an open incident with Dell regarding this issue).
Reducing the graphics acceleration a level below that which DirectX
uses is a temporary workaround.

Thanks for your help!

Ann