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#1
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Footer information incorrect for some users
Good day,
I have a situation where some users are receiving a differnt footer than was originally sent. The correct footer refers to a network share location. The incorrect footer refers to the C:/temp location The email is sent to a distribution list and some users get the correct information and others do not. All appear to have the latest updates. Any suggestions would be appreciated |
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#2
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Footer information incorrect for some users
"murraywarner" wrote:
Good day, I have a situation where some users are receiving a differnt footer than was originally sent. The correct footer refers to a network share location. How was that information entered into the footer? The incorrect footer refers to the C:/temp location Do these users actually have access to that shared drive? The email is sent to a distribution list and some users get the correct information and others do not. All appear to have the latest updates. |
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#3
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Footer information incorrect for some users
"Jean-Guy Marcil" wrote: "murraywarner" wrote: Good day, I have a situation where some users are receiving a differnt footer than was originally sent. The correct footer refers to a network share location. How was that information entered into the footer? The info was entered using the drop down footer menu specifying path and filename The incorrect footer refers to the C:/temp location Do these users actually have access to that shared drive? Al the users have access to the folder. The email is sent to a distribution list and some users get the correct information and others do not. All appear to have the latest updates. |
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#4
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Footer information incorrect for some users
"murraywarner" wrote:
Good day, I have a situation where some users are receiving a differnt footer than was originally sent. The correct footer refers to a network share location. How was that information entered into the footer? The info was entered using the drop down footer menu specifying path and filename The incorrect footer refers to the C:/temp location Do these users actually have access to that shared drive? Al the users have access to the folder. The email is sent to a distribution list and some users get the correct information and others do not. All appear to have the latest updates. Are you sure those user are actually opening the document fromt he shared drive and not from within the email software? |
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