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#1
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Merge Directly to Email
User has Word 2002 SP3 and GroupWise email
His data comes from a 3rd party program which produces a tab delimited file. I have examined the data and find nothing irregular. When he merges his document directly to email, the majority of his mailmerge list of addresses have no To: listed either in the email Inbox or when the individual email is opened. When we merge this same data file to documents instead of to email, the addresses populate correctly in the document. Can anyone give me a clue as to what to look for in this problem? It is doubly difficult because to test involves actually sending out junk email, which the user does not want to do. Thanks much for any help offered. -- Brenda |
#2
Posted to microsoft.public.word.mailmerge.fields
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Merge Directly to Email
I don't know anything about GroupWise. Is the user able to email an
ordinary document using the FileSend menu in Word? If that is so, how about creating a different data source with some "friendly" email addresses that can be used for testing. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Brenda from Michigan" wrote in message ... User has Word 2002 SP3 and GroupWise email His data comes from a 3rd party program which produces a tab delimited file. I have examined the data and find nothing irregular. When he merges his document directly to email, the majority of his mailmerge list of addresses have no To: listed either in the email Inbox or when the individual email is opened. When we merge this same data file to documents instead of to email, the addresses populate correctly in the document. Can anyone give me a clue as to what to look for in this problem? It is doubly difficult because to test involves actually sending out junk email, which the user does not want to do. Thanks much for any help offered. -- Brenda |
#3
Posted to microsoft.public.word.mailmerge.fields
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Merge Directly to Email
We can give both of those suggestions a try. Thank you.
-- Brenda "Doug Robbins - Word MVP" wrote: I don't know anything about GroupWise. Is the user able to email an ordinary document using the FileSend menu in Word? If that is so, how about creating a different data source with some "friendly" email addresses that can be used for testing. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Brenda from Michigan" wrote in message ... User has Word 2002 SP3 and GroupWise email His data comes from a 3rd party program which produces a tab delimited file. I have examined the data and find nothing irregular. When he merges his document directly to email, the majority of his mailmerge list of addresses have no To: listed either in the email Inbox or when the individual email is opened. When we merge this same data file to documents instead of to email, the addresses populate correctly in the document. Can anyone give me a clue as to what to look for in this problem? It is doubly difficult because to test involves actually sending out junk email, which the user does not want to do. Thanks much for any help offered. -- Brenda |
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