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#1
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Dealing with a Document of Death in Word 2003
I have an MSWord doc that, when opening, brings the CPU up to 100%, and stays
there till I kill word. It's all very well having crash handling -like the dumprep uploader, the reload open files and the "remember which apps crashed word on loading", but how do I deal with the problem? Is that document officially deceased, never to be used again? Is there any support mechanism for people with whom word toasts, like an email address to mail the doc to see if it can be salvaged? |
#2
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It may be worth trying File, Open and change Files of Type to "Recover Text
from Any File" and see if the text is recoverable that way. " wrote: I have an MSWord doc that, when opening, brings the CPU up to 100%, and stays there till I kill word. It's all very well having crash handling -like the dumprep uploader, the reload open files and the "remember which apps crashed word on loading", but how do I deal with the problem? Is that document officially deceased, never to be used again? Is there any support mechanism for people with whom word toasts, like an email address to mail the doc to see if it can be salvaged? |
#3
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Better to follow these first:
http://www.word.mvps.org/faqs/apperrors/CorruptDoc.htm http://www.gmayor.com/what_to_do_when_word_crashes.htm -- Margaret Aldis - Microsoft Word MVP Syntagma partnership site: http://www.syntagma.co.uk Word MVP FAQ site: http://www.word.mvps.org "KePaHa" wrote in message ... It may be worth trying File, Open and change Files of Type to "Recover Text from Any File" and see if the text is recoverable that way. " wrote: I have an MSWord doc that, when opening, brings the CPU up to 100%, and stays there till I kill word. It's all very well having crash handling -like the dumprep uploader, the reload open files and the "remember which apps crashed word on loading", but how do I deal with the problem? Is that document officially deceased, never to be used again? Is there any support mechanism for people with whom word toasts, like an email address to mail the doc to see if it can be salvaged? |
#4
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Some tips for recovering corrupt documents he
The first way to check for a corrupt document is to copy the entire thing, *excluding* the last paragraph mark, into a new document. That last paragraph mark holds a lot of information which can get corrupted, and copying the text into a document with a fresh one keeps your formatting, but can fix some glitches. A paragraph mark is a gray ¶. Click on ¶ on the standard toolbar to show nonprinting characters, including paragraph marks. See this link for further info: http://www.mvps.org/word/FAQs/AppErrors/CorruptDoc.htm On 5/20/05 6:54 AM, " wrote: I have an MSWord doc that, when opening, brings the CPU up to 100%, and stays there till I kill word. It's all very well having crash handling -like the dumprep uploader, the reload open files and the "remember which apps crashed word on loading", but how do I deal with the problem? Is that document officially deceased, never to be used again? Is there any support mechanism for people with whom word toasts, like an email address to mail the doc to see if it can be salvaged? -- Daiya Mitchell, MVP Mac/Word Word FAQ: http://www.word.mvps.org/ MacWord Tips: http://www.word.mvps.org/MacWordNew/ What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/ |
#5
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"Daiya Mitchell" wrote: Some tips for recovering corrupt documents he The first way to check for a corrupt document is to copy the entire thing, *excluding* the last paragraph mark, into a new document. That last paragraph mark holds a lot of information which can get corrupted, and copying the text into a document with a fresh one keeps your formatting, but can fix some glitches. A paragraph mark is a gray ¶. Click on ¶ on the standard toolbar to show nonprinting characters, including paragraph marks. See this link for further info: http://www.mvps.org/word/FAQs/AppErrors/CorruptDoc.htm I'm going to try all of these. The save as HTML looks interesting, and makes me think if I could save as XML I could open it up in an IDE and patch by hand, but that seems, well, dangerous. At the same time, saving to HTML will lose interesting stuff. I now suspect it may be a funny with one specific machine. I managed to open up the file on another system, accepted all changes, saved as to a different filename to get rid of stuff in the OLE filesystem. But still it crashes. hmmm. Time to erase that vmware image, perhaps. |
#6
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I had the same identical problem and the following solution that I just
discovered seems to be working. My document has automatic table of contents, table of figures etc. (the kind you make by "Insert Index and Tables..."), and updating the numbering of those tables solved the CPU freak-out for me. Do this by: 1. Select the entire document. 2. right-click anywhere in any table of contents, table of figures, etc 3. Choose 'Update Field' 'update entire table' OK 4. If you have more than one table of contents/fgures/etc you'll have to click OK a few more times (I think, more than just once for each table, though that doesn't seem to make sense). This solution is not mentioned at http://www.word.mvps.org/faqs/apperrors/CorruptDoc.htm although that page does mention that corruption can be caused by automatic list numbering. That gave me the idea to update the numbering - even though I normally do that fairly anyways, I guess I hadn't for a while on that particular document. I've never figured out if you really need to select the entire document, nor the difference between 'update page numbers only' and 'update entire table'. I just figure, I want everything updated, always, |
#7
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"finisterre" wrote:
Oops, I meant: even though I normally do that fairly *often* anyways, |
#8
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Retraction:
Previously I said that updating the fields of the automatically-generated Table of Contents and Table of Figures solved the problem of a particular document causing CPU usage to stay at 100%. However, an hour or less after I doing that, the problem returned, so that did not turn out to be a solution to the problem. Sorry - shoulda waited a bit before posting. |
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