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  #1   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Lee
 
Posts: n/a
Default no mails in sent items after mail merged and send why?

Hi,

I need some advice every time I complete the mail merge wizard and get to
step
6 and then complete it the merge runs through all my selected recipients but
when I check in outlook to make sure the message has gone through there is
nothing in the sent items.
Is it sending but not using outlook to send the messages
or is it not sending at all?

  #2   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Doug Robbins - Word MVP
 
Posts: n/a
Default no mails in sent items after mail merged and send why?

Do you have Outlook set as the Default mail program?

Are you using the save version of Word and Outlook? What versions are they?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
Hi,

I need some advice every time I complete the mail merge wizard and get to
step
6 and then complete it the merge runs through all my selected recipients
but
when I check in outlook to make sure the message has gone through there is
nothing in the sent items.
Is it sending but not using outlook to send the messages
or is it not sending at all?



  #3   Report Post  
Posted to microsoft.public.word.mailmerge.fields
JudiB - CM Travel
 
Posts: n/a
Default no mails in sent items after mail merged and send why?

I am having the same problem, but here is the thing. I was sending
electronic mail merges just fine up until a couple of weeks ago then bam,
nothing in the out box/ or sent items folder, just nothing. I haven't
changed the versions on word or outlook. I have tried it with PC-cillin
internet security on AND off. I have tried it with outlook as the default
client and without. I have tried everything I can think of and have wracked
my brain trying to figure out what has change and I can't figure it out. We
send many letters everyday for work and really need to figure this one out
asap, please help!!

Judi
CM Travel

"Doug Robbins - Word MVP" wrote:

Do you have Outlook set as the Default mail program?

Are you using the save version of Word and Outlook? What versions are they?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
Hi,

I need some advice every time I complete the mail merge wizard and get to
step
6 and then complete it the merge runs through all my selected recipients
but
when I check in outlook to make sure the message has gone through there is
nothing in the sent items.
Is it sending but not using outlook to send the messages
or is it not sending at all?




  #4   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Doug Robbins - Word MVP
 
Posts: n/a
Default no mails in sent items after mail merged and send why?

What versions of Word and Outlook?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"JudiB - CM Travel" JudiB - CM wrote in
message ...
I am having the same problem, but here is the thing. I was sending
electronic mail merges just fine up until a couple of weeks ago then bam,
nothing in the out box/ or sent items folder, just nothing. I haven't
changed the versions on word or outlook. I have tried it with PC-cillin
internet security on AND off. I have tried it with outlook as the default
client and without. I have tried everything I can think of and have
wracked
my brain trying to figure out what has change and I can't figure it out.
We
send many letters everyday for work and really need to figure this one out
asap, please help!!

Judi
CM Travel

"Doug Robbins - Word MVP" wrote:

Do you have Outlook set as the Default mail program?

Are you using the save version of Word and Outlook? What versions are
they?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
Hi,

I need some advice every time I complete the mail merge wizard and get
to
step
6 and then complete it the merge runs through all my selected
recipients
but
when I check in outlook to make sure the message has gone through there
is
nothing in the sent items.
Is it sending but not using outlook to send the messages
or is it not sending at all?






  #5   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Lee
 
Posts: n/a
Default no mails in sent items after mail merged and send why?

versions 2002 for word and 2003 for outlook

Ive tried to re-install and also used the detect and repair function but
still nothing

could it be a version issue ?

cause it was reported as working a few weeks ago and just recently it stopped



"Doug Robbins - Word MVP" wrote:

What versions of Word and Outlook?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"JudiB - CM Travel" JudiB - CM wrote in
message ...
I am having the same problem, but here is the thing. I was sending
electronic mail merges just fine up until a couple of weeks ago then bam,
nothing in the out box/ or sent items folder, just nothing. I haven't
changed the versions on word or outlook. I have tried it with PC-cillin
internet security on AND off. I have tried it with outlook as the default
client and without. I have tried everything I can think of and have
wracked
my brain trying to figure out what has change and I can't figure it out.
We
send many letters everyday for work and really need to figure this one out
asap, please help!!

Judi
CM Travel

"Doug Robbins - Word MVP" wrote:

Do you have Outlook set as the Default mail program?

Are you using the save version of Word and Outlook? What versions are
they?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
Hi,

I need some advice every time I complete the mail merge wizard and get
to
step
6 and then complete it the merge runs through all my selected
recipients
but
when I check in outlook to make sure the message has gone through there
is
nothing in the sent items.
Is it sending but not using outlook to send the messages
or is it not sending at all?









  #6   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Doug Robbins - Word MVP
 
Posts: n/a
Default no mails in sent items after mail merged and send why?

Don't believe the reports. See:

http://www.slipstick.com/outlook/ol2003/upgrade.htm

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
versions 2002 for word and 2003 for outlook

Ive tried to re-install and also used the detect and repair function but
still nothing

could it be a version issue ?

cause it was reported as working a few weeks ago and just recently it
stopped



"Doug Robbins - Word MVP" wrote:

What versions of Word and Outlook?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"JudiB - CM Travel" JudiB - CM wrote
in
message ...
I am having the same problem, but here is the thing. I was sending
electronic mail merges just fine up until a couple of weeks ago then
bam,
nothing in the out box/ or sent items folder, just nothing. I haven't
changed the versions on word or outlook. I have tried it with
PC-cillin
internet security on AND off. I have tried it with outlook as the
default
client and without. I have tried everything I can think of and have
wracked
my brain trying to figure out what has change and I can't figure it
out.
We
send many letters everyday for work and really need to figure this one
out
asap, please help!!

Judi
CM Travel

"Doug Robbins - Word MVP" wrote:

Do you have Outlook set as the Default mail program?

Are you using the save version of Word and Outlook? What versions are
they?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
Hi,

I need some advice every time I complete the mail merge wizard and
get
to
step
6 and then complete it the merge runs through all my selected
recipients
but
when I check in outlook to make sure the message has gone through
there
is
nothing in the sent items.
Is it sending but not using outlook to send the messages
or is it not sending at all?









  #7   Report Post  
Posted to microsoft.public.word.mailmerge.fields
reshelto
 
Posts: n/a
Default no mails in sent items after mail merged and send why?

The last ms office patch changed the default email format to HTML. Many email
programs will not send html mails.

This was the problem as you describe but with groupwise as the email client.

Changed the format and all was well.

"Lee" wrote:

Hi,

I need some advice every time I complete the mail merge wizard and get to
step
6 and then complete it the merge runs through all my selected recipients but
when I check in outlook to make sure the message has gone through there is
nothing in the sent items.
Is it sending but not using outlook to send the messages
or is it not sending at all?

  #8   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Mike Selvage
 
Posts: n/a
Default no mails in sent items after mail merged and send why?

I agree with Judi, I have been sending Mail Merge in Word / Outlook 2003
using HTML format with merge fields from Excel and jpg image banners. The
last time I did this was about a month ago and it worked fine. Now, it
doesn't work. Same problem as Judi is having.

This is a big problem for me. I am on a political campaign and NEED Mail
Merge to work, with HTML, jpg banners and links to websites. Plain text will
not cut it. Help!!
--
Mike Selvage


"Doug Robbins - Word MVP" wrote:

Don't believe the reports. See:

http://www.slipstick.com/outlook/ol2003/upgrade.htm

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
versions 2002 for word and 2003 for outlook

Ive tried to re-install and also used the detect and repair function but
still nothing

could it be a version issue ?

cause it was reported as working a few weeks ago and just recently it
stopped



"Doug Robbins - Word MVP" wrote:

What versions of Word and Outlook?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"JudiB - CM Travel" JudiB - CM wrote
in
message ...
I am having the same problem, but here is the thing. I was sending
electronic mail merges just fine up until a couple of weeks ago then
bam,
nothing in the out box/ or sent items folder, just nothing. I haven't
changed the versions on word or outlook. I have tried it with
PC-cillin
internet security on AND off. I have tried it with outlook as the
default
client and without. I have tried everything I can think of and have
wracked
my brain trying to figure out what has change and I can't figure it
out.
We
send many letters everyday for work and really need to figure this one
out
asap, please help!!

Judi
CM Travel

"Doug Robbins - Word MVP" wrote:

Do you have Outlook set as the Default mail program?

Are you using the save version of Word and Outlook? What versions are
they?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
Hi,

I need some advice every time I complete the mail merge wizard and
get
to
step
6 and then complete it the merge runs through all my selected
recipients
but
when I check in outlook to make sure the message has gone through
there
is
nothing in the sent items.
Is it sending but not using outlook to send the messages
or is it not sending at all?










  #9   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Peter Jamieson
 
Posts: n/a
Default no mails in sent items after mail merged and send why?

Two issues have popped up from time to time in this area, and I don't think
anyone has ever identified the cause or found a reliable solution:
a. merge to e-mail just disappears
b. merge to e-mail gets stuck in the Outbox

In the past, I've usually tried to get people to enquire in one of the
Outlook groups, but unfortunately, no-one ever appears to have persevered
and provided the information the Outlook people have asked for.

Although I've come across (a) in the past, I haven't seen it for a long time
(I don't do merge to e-mail often now). I do have problem (b). I suspect
this problem may be related to having more than one e-mail account that can
send e-mails. However, I have found that I can fix it either by running
SCANPST.EXE (on my system, it's in C:\Program Files\Common
Files\System\MSMAPI\1033), or by leaving a couple of messages in the Outbox.
It may be worth trying SCANPST even to try to fix problem (a).

In this case, I notice that MS's Microsoft Update service has installed an
Outlook-related update quite recently - 17 March 2006 in fact, which could
well be the reason why things have changed. You can check in Control
Panel|Add or Remove Software (check Show Updates at the top). However, when
I read the related KB article for the most likely-looking update, there was
no sign of a deliberate change in this area.

If I were in your position, I might...
a. back up, and/or at least create a system checkpoint (if you're using
WinXP) via Start|All Programs|Accessories|System Tools|System restore
b. try to uninstall the update(s) via Control Panel.
c. If that turns out to be feasible, have another go.


If I were experiencing this myself I'd probably report it to MS via a
support incident, especially if removing the update gets you back on track.

Just my 2-cents' worth.

Peter Jamieson
"Mike Selvage" wrote in message
...
I agree with Judi, I have been sending Mail Merge in Word / Outlook 2003
using HTML format with merge fields from Excel and jpg image banners. The
last time I did this was about a month ago and it worked fine. Now, it
doesn't work. Same problem as Judi is having.

This is a big problem for me. I am on a political campaign and NEED Mail
Merge to work, with HTML, jpg banners and links to websites. Plain text
will
not cut it. Help!!
--
Mike Selvage


"Doug Robbins - Word MVP" wrote:

Don't believe the reports. See:

http://www.slipstick.com/outlook/ol2003/upgrade.htm

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
versions 2002 for word and 2003 for outlook

Ive tried to re-install and also used the detect and repair function
but
still nothing

could it be a version issue ?

cause it was reported as working a few weeks ago and just recently it
stopped



"Doug Robbins - Word MVP" wrote:

What versions of Word and Outlook?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"JudiB - CM Travel" JudiB - CM
wrote
in
message ...
I am having the same problem, but here is the thing. I was sending
electronic mail merges just fine up until a couple of weeks ago then
bam,
nothing in the out box/ or sent items folder, just nothing. I
haven't
changed the versions on word or outlook. I have tried it with
PC-cillin
internet security on AND off. I have tried it with outlook as the
default
client and without. I have tried everything I can think of and have
wracked
my brain trying to figure out what has change and I can't figure it
out.
We
send many letters everyday for work and really need to figure this
one
out
asap, please help!!

Judi
CM Travel

"Doug Robbins - Word MVP" wrote:

Do you have Outlook set as the Default mail program?

Are you using the save version of Word and Outlook? What versions
are
they?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of
my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
Hi,

I need some advice every time I complete the mail merge wizard
and
get
to
step
6 and then complete it the merge runs through all my selected
recipients
but
when I check in outlook to make sure the message has gone through
there
is
nothing in the sent items.
Is it sending but not using outlook to send the messages
or is it not sending at all?












  #10   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Mike Selvage
 
Posts: n/a
Default no mails in sent items after mail merged and send why?

Peter,

Hey, Hey Hey --- SCANPST WORKED LIKE A CHAMP!!! HTML Mail Merge works like
it used to -- Thank GOD (and PETER)!

Where are these Newsgroups you spoke of? I would be really interested in
paticipating in them. Maybe I can get help with the next problem that got
dumped on me --- Using MailMerge to fill in a Premade Word Doc using
"overtype" for the merged fields instead of "insert". As it is now
"inserting" merged fields "pushes" other info on the line down causing the
line to "Wrap" around onto another line. As there are about 400 of these
forms to fill out --- about 20 Admin type volunteers would be really, really
happy to see this work.

Thanks again for your help Peter, and I will use the Newsgroups ---- as soon
as I FIND them.

Mike Selvage
Team Titus Area Leader
Northwest Las Vegas
--
Mike Selvage


"Peter Jamieson" wrote:

Two issues have popped up from time to time in this area, and I don't think
anyone has ever identified the cause or found a reliable solution:
a. merge to e-mail just disappears
b. merge to e-mail gets stuck in the Outbox

In the past, I've usually tried to get people to enquire in one of the
Outlook groups, but unfortunately, no-one ever appears to have persevered
and provided the information the Outlook people have asked for.

Although I've come across (a) in the past, I haven't seen it for a long time
(I don't do merge to e-mail often now). I do have problem (b). I suspect
this problem may be related to having more than one e-mail account that can
send e-mails. However, I have found that I can fix it either by running
SCANPST.EXE (on my system, it's in C:\Program Files\Common
Files\System\MSMAPI\1033), or by leaving a couple of messages in the Outbox.
It may be worth trying SCANPST even to try to fix problem (a).

In this case, I notice that MS's Microsoft Update service has installed an
Outlook-related update quite recently - 17 March 2006 in fact, which could
well be the reason why things have changed. You can check in Control
Panel|Add or Remove Software (check Show Updates at the top). However, when
I read the related KB article for the most likely-looking update, there was
no sign of a deliberate change in this area.

If I were in your position, I might...
a. back up, and/or at least create a system checkpoint (if you're using
WinXP) via Start|All Programs|Accessories|System Tools|System restore
b. try to uninstall the update(s) via Control Panel.
c. If that turns out to be feasible, have another go.


If I were experiencing this myself I'd probably report it to MS via a
support incident, especially if removing the update gets you back on track.

Just my 2-cents' worth.

Peter Jamieson
"Mike Selvage" wrote in message
...
I agree with Judi, I have been sending Mail Merge in Word / Outlook 2003
using HTML format with merge fields from Excel and jpg image banners. The
last time I did this was about a month ago and it worked fine. Now, it
doesn't work. Same problem as Judi is having.

This is a big problem for me. I am on a political campaign and NEED Mail
Merge to work, with HTML, jpg banners and links to websites. Plain text
will
not cut it. Help!!
--
Mike Selvage


"Doug Robbins - Word MVP" wrote:

Don't believe the reports. See:

http://www.slipstick.com/outlook/ol2003/upgrade.htm

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
versions 2002 for word and 2003 for outlook

Ive tried to re-install and also used the detect and repair function
but
still nothing

could it be a version issue ?

cause it was reported as working a few weeks ago and just recently it
stopped



"Doug Robbins - Word MVP" wrote:

What versions of Word and Outlook?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"JudiB - CM Travel" JudiB - CM
wrote
in
message ...
I am having the same problem, but here is the thing. I was sending
electronic mail merges just fine up until a couple of weeks ago then
bam,
nothing in the out box/ or sent items folder, just nothing. I
haven't
changed the versions on word or outlook. I have tried it with
PC-cillin
internet security on AND off. I have tried it with outlook as the
default
client and without. I have tried everything I can think of and have
wracked
my brain trying to figure out what has change and I can't figure it
out.
We
send many letters everyday for work and really need to figure this
one
out
asap, please help!!

Judi
CM Travel

"Doug Robbins - Word MVP" wrote:

Do you have Outlook set as the Default mail program?

Are you using the save version of Word and Outlook? What versions
are
they?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of
my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
Hi,

I need some advice every time I complete the mail merge wizard
and
get
to
step
6 and then complete it the merge runs through all my selected
recipients
but
when I check in outlook to make sure the message has gone through
there
is
nothing in the sent items.
Is it sending but not using outlook to send the messages
or is it not sending at all?















  #11   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Peter Jamieson
 
Posts: n/a
Default no mails in sent items after mail merged and send why?

Hey, Hey Hey --- SCANPST WORKED LIKE A CHAMP

Great!

Where are these Newsgroups you spoke of? I would be really interested in
paticipating in them.


Well, you're posting to one now. However, there are several ways to do it,
so different people have a different perception of what they are doing.
These newsgroups used to be referred to as USENET and to be accessed using a
thing called a USENET Newsreader, which used a thing called NNTP to interact
with the newsgroups. I access them the "old" way, using the newsreader
capability of Outlook Express. A lot of people prefer to use a web interface
or have to because company firewalls often disallow NNTP. It looks as if you
have gone to the Microsoft "Communities" site and are using their web
interface to the same groups. To search for stuff, I generally go to
http://groups.google.com (and you can also post via their interface if you
sign up with them, but I've never done that myself)...

Using MailMerge to fill in a Premade Word Doc using
"overtype" for the merged fields instead of "insert". As it is now
"inserting" merged fields "pushes" other info on the line down causing the
line to "Wrap" around onto another line.


....and for that question, this is probably the right group to ask. However,
the answer is not obvious, because it depends on what you want to happen. If
the merge is inserting so much text that the following text occupies a new
line, then there simply isn't enough space and something has to give (you
can make the text smaller or put it inside a table cell that will not grow
to accommodate the new text.

If you have a predefined space that the text must go in, what you probably
need to do is set a tab at the leftmost possible point that the following
text should be at, then use

blah blah myfeildtabfollowing text...

(with a real tab where I've put tab)

That's the best I can suggest given the info. available,

Peter Jamieson

"Mike Selvage" wrote in message
...
Peter,

Hey, Hey Hey --- SCANPST WORKED LIKE A CHAMP!!! HTML Mail Merge works like
it used to -- Thank GOD (and PETER)!

Where are these Newsgroups you spoke of? I would be really interested in
paticipating in them. Maybe I can get help with the next problem that got
dumped on me --- Using MailMerge to fill in a Premade Word Doc using
"overtype" for the merged fields instead of "insert". As it is now
"inserting" merged fields "pushes" other info on the line down causing the
line to "Wrap" around onto another line. As there are about 400 of these
forms to fill out --- about 20 Admin type volunteers would be really,
really
happy to see this work.

Thanks again for your help Peter, and I will use the Newsgroups ---- as
soon
as I FIND them.

Mike Selvage
Team Titus Area Leader
Northwest Las Vegas
--
Mike Selvage


"Peter Jamieson" wrote:

Two issues have popped up from time to time in this area, and I don't
think
anyone has ever identified the cause or found a reliable solution:
a. merge to e-mail just disappears
b. merge to e-mail gets stuck in the Outbox

In the past, I've usually tried to get people to enquire in one of the
Outlook groups, but unfortunately, no-one ever appears to have persevered
and provided the information the Outlook people have asked for.

Although I've come across (a) in the past, I haven't seen it for a long
time
(I don't do merge to e-mail often now). I do have problem (b). I suspect
this problem may be related to having more than one e-mail account that
can
send e-mails. However, I have found that I can fix it either by running
SCANPST.EXE (on my system, it's in C:\Program Files\Common
Files\System\MSMAPI\1033), or by leaving a couple of messages in the
Outbox.
It may be worth trying SCANPST even to try to fix problem (a).

In this case, I notice that MS's Microsoft Update service has installed
an
Outlook-related update quite recently - 17 March 2006 in fact, which
could
well be the reason why things have changed. You can check in Control
Panel|Add or Remove Software (check Show Updates at the top). However,
when
I read the related KB article for the most likely-looking update, there
was
no sign of a deliberate change in this area.

If I were in your position, I might...
a. back up, and/or at least create a system checkpoint (if you're using
WinXP) via Start|All Programs|Accessories|System Tools|System restore
b. try to uninstall the update(s) via Control Panel.
c. If that turns out to be feasible, have another go.


If I were experiencing this myself I'd probably report it to MS via a
support incident, especially if removing the update gets you back on
track.

Just my 2-cents' worth.

Peter Jamieson
"Mike Selvage" wrote in message
...
I agree with Judi, I have been sending Mail Merge in Word / Outlook 2003
using HTML format with merge fields from Excel and jpg image banners.
The
last time I did this was about a month ago and it worked fine. Now, it
doesn't work. Same problem as Judi is having.

This is a big problem for me. I am on a political campaign and NEED
Mail
Merge to work, with HTML, jpg banners and links to websites. Plain text
will
not cut it. Help!!
--
Mike Selvage


"Doug Robbins - Word MVP" wrote:

Don't believe the reports. See:

http://www.slipstick.com/outlook/ol2003/upgrade.htm

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
versions 2002 for word and 2003 for outlook

Ive tried to re-install and also used the detect and repair function
but
still nothing

could it be a version issue ?

cause it was reported as working a few weeks ago and just recently
it
stopped



"Doug Robbins - Word MVP" wrote:

What versions of Word and Outlook?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of
my
services on a paid consulting basis.

Doug Robbins - Word MVP

"JudiB - CM Travel" JudiB - CM
wrote
in
message ...
I am having the same problem, but here is the thing. I was
sending
electronic mail merges just fine up until a couple of weeks ago
then
bam,
nothing in the out box/ or sent items folder, just nothing. I
haven't
changed the versions on word or outlook. I have tried it with
PC-cillin
internet security on AND off. I have tried it with outlook as
the
default
client and without. I have tried everything I can think of and
have
wracked
my brain trying to figure out what has change and I can't figure
it
out.
We
send many letters everyday for work and really need to figure
this
one
out
asap, please help!!

Judi
CM Travel

"Doug Robbins - Word MVP" wrote:

Do you have Outlook set as the Default mail program?

Are you using the save version of Word and Outlook? What
versions
are
they?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself
of
my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Lee" wrote in message
...
Hi,

I need some advice every time I complete the mail merge wizard
and
get
to
step
6 and then complete it the merge runs through all my selected
recipients
but
when I check in outlook to make sure the message has gone
through
there
is
nothing in the sent items.
Is it sending but not using outlook to send the messages
or is it not sending at all?















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