[geoffschultz]

This has been discussed in other threads, but I haven't found an answer to
this problem. In reality I don't know which application is to blame, so I've
also asked this same question in the Word forum. Please excuse the
cross-post.

I'm using Word 2007 to do a mail merge using Adobe Acrobat Pro V9. I have
Outlook configured as the default mail program. The generated PDF is
attached to en e-mail and gets delivered without problems. If I read the
e-mail using Outlook or Gmail (the only ones that I've tried), the attachment
appears and can be displayed without issues. If I read the e-mail using a
program such as Mozilla Thunderbird, I don't see the attachment, but instead
I see winmail.dat.

If I use Outlook to create an e-mail and manually attach the PDF file, the
attachment appears correctly in all of the e-mail programs that I've tried.

What's going on here? How can I get these programs to play together so that
I can reliably generate a PDF attachment?

-- Geoff

[Graham Mayor]

If the message is reproduced correctly using Outlook or GMail the
implication is that there is nothing amiss with the sending process. I would
check Mozilla's security settings.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



"geoffschultz" wrote in message
...
This has been discussed in other threads, but I haven't found an answer to
this problem. In reality I don't know which application is to blame, so
I've
also asked this same question in the Word forum. Please excuse the
cross-post.

I'm using Word 2007 to do a mail merge using Adobe Acrobat Pro V9. I have
Outlook configured as the default mail program. The generated PDF is
attached to en e-mail and gets delivered without problems. If I read the
e-mail using Outlook or Gmail (the only ones that I've tried), the
attachment
appears and can be displayed without issues. If I read the e-mail using a
program such as Mozilla Thunderbird, I don't see the attachment, but
instead
I see winmail.dat.

If I use Outlook to create an e-mail and manually attach the PDF file, the
attachment appears correctly in all of the e-mail programs that I've
tried.

What's going on here? How can I get these programs to play together so
that
I can reliably generate a PDF attachment?

-- Geoff

[Peter Jamieson]

You typically end up with a .dat if the message was created in .rtf
format. (I can't remember the gory details) If it's Acrobat that's
creating the messages, perhaps there is an option in Acrobat to use
plain text.

Peter Jamieson

http://tips.pjmsn.me.uk

On 09/03/2010 20:02, geoffschultz wrote:
This has been discussed in other threads, but I haven't found an answer to
this problem. In reality I don't know which application is to blame, so I've
also asked this same question in the Word forum. Please excuse the
cross-post.

I'm using Word 2007 to do a mail merge using Adobe Acrobat Pro V9. I have
Outlook configured as the default mail program. The generated PDF is
attached to en e-mail and gets delivered without problems. If I read the
e-mail using Outlook or Gmail (the only ones that I've tried), the attachment
appears and can be displayed without issues. If I read the e-mail using a
program such as Mozilla Thunderbird, I don't see the attachment, but instead
I see winmail.dat.

If I use Outlook to create an e-mail and manually attach the PDF file, the
attachment appears correctly in all of the e-mail programs that I've tried.

What's going on here? How can I get these programs to play together so that
I can reliably generate a PDF attachment?

-- Geoff

[geoffschultz]

Peter,

Thanks for the suggestion. I'm pursuing this in the Adobe Acrobat forum,
but I must admit that I've never seen anything that specifies the mail
message format.

-- Geoff

"Peter Jamieson" wrote:

You typically end up with a .dat if the message was created in .rtf
format. (I can't remember the gory details) If it's Acrobat that's
creating the messages, perhaps there is an option in Acrobat to use
plain text.

Peter Jamieson