I had the same problem, and fixed it by deleting the file "officeav.dll" as
suggested in some of the following comments. Specifically, go to START, RUN,
and type in regsvr32 /u "file location\officeav.dll". I didn't even
have to restart for this to work.


"tommac27" wrote:

I get a *.doc is not available error message nomatter how I try and open a
document. When you exit, the program wants to save the normal.dot file, more
than once.
Also, EXCEL gives an Unable to read file error.