I have a user who each time he set's his toolbar and exits it comes back up
all messed up. I know (or at least I think these settigns are stored in
normal.dot. My question is which one. May sound funny but under file
location his settings are as follows. :
Docuemnts - Is his hoem directory on the server
user tempaltes - Is a seperate folder also on the network
workgroup - Is another folder on the network that everyone here (about 40
users) point to
startup - is much the same as the workgroup with multiple prople pointing to
this folder

tools and auto recovery and clip aret are pointing to his local default word
directory on his C drive.

THis set up has been in place for longer thean I've been here so I'm
somewhat confused as to why it is or perhpas it was bad planning.

I've tried to open and modify his nornal.dot that is located in the "user
tempaltes" and saved but it didn't work. IF this is the one I should be
looking at then I'll see about adobe being installed. (I saw this question
asked a ways backk) and do a shift file save all to force it to save. Just
want to make sure I'm doing it to the correct naoral.dot.

Thanks in advance for any information you can provide.

Yes, the active Normal.dot is in the folder listed as the User Templates
location. I would hope that each user has a separate folder on the server
for their User Templates location, so they aren't all sharing the same
Normal.dot. Sharing the Workgroup Templates folder is OK.

Check for the Acrobat add-in. Also check that the user still has Full
Control access to the User Templates folder -- it's possible to have Read
but not Write access, which would prevent saving changes.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

ketch wrote:
I have a user who each time he set's his toolbar and exits it comes
back up all messed up. I know (or at least I think these settigns
are stored in normal.dot. My question is which one. May sound funny
but under file location his settings are as follows. :
Docuemnts - Is his hoem directory on the server
user tempaltes - Is a seperate folder also on the network
workgroup - Is another folder on the network that everyone here
(about 40 users) point to
startup - is much the same as the workgroup with multiple prople
pointing to this folder

tools and auto recovery and clip aret are pointing to his local
default word directory on his C drive.

THis set up has been in place for longer thean I've been here so I'm
somewhat confused as to why it is or perhpas it was bad planning.

I've tried to open and modify his nornal.dot that is located in the
"user tempaltes" and saved but it didn't work. IF this is the one I
should be looking at then I'll see about adobe being installed. (I
saw this question asked a ways backk) and do a shift file save all
to force it to save. Just want to make sure I'm doing it to the
correct naoral.dot.

Thanks in advance for any information you can provide.

Thanks Jay for the speedy response. Yes each person has their own user
template and share the workgroup templates.

"Jay Freedman" wrote:

Yes, the active Normal.dot is in the folder listed as the User Templates
location. I would hope that each user has a separate folder on the server
for their User Templates location, so they aren't all sharing the same
Normal.dot. Sharing the Workgroup Templates folder is OK.

Check for the Acrobat add-in. Also check that the user still has Full
Control access to the User Templates folder -- it's possible to have Read
but not Write access, which would prevent saving changes.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

ketch wrote:
I have a user who each time he set's his toolbar and exits it comes
back up all messed up. I know (or at least I think these settigns
are stored in normal.dot. My question is which one. May sound funny
but under file location his settings are as follows. :
Docuemnts - Is his hoem directory on the server
user tempaltes - Is a seperate folder also on the network
workgroup - Is another folder on the network that everyone here
(about 40 users) point to
startup - is much the same as the workgroup with multiple prople
pointing to this folder

tools and auto recovery and clip aret are pointing to his local
default word directory on his C drive.

THis set up has been in place for longer thean I've been here so I'm
somewhat confused as to why it is or perhpas it was bad planning.

I've tried to open and modify his nornal.dot that is located in the
"user tempaltes" and saved but it didn't work. IF this is the one I
should be looking at then I'll see about adobe being installed. (I
saw this question asked a ways backk) and do a shift file save all
to force it to save. Just want to make sure I'm doing it to the
correct naoral.dot.

Thanks in advance for any information you can provide.