[Distressed]

Okay, so I have a Dell Studio XPS 16 laptop with Vista Home Premium 64-bit
and I have McAfee Security Center. I installed Microsoft Office 2007 on it
and it worked well for a little bit. After a while a pop-up message would
come up after I tried to open a word file saying something to the effect of
"can not find file" or something like that. I would x out of that dialog box
and double-click on the word file again, and usually on the second go it
would pop up. After this happened for a while, I just got used to always
opening Microsoft Word first and then double-clicking on a file to ensure
that it would pop up.

Now Word wont allow any word file to open regardless if I I have Microsoft
Word up and running first or not. I can't even manually open a file from the
file button (or whatever they are calling that big circular button with most
of the old "File" commands in it) or Ctrl+O, every time I do the program just
freezes and doesn't respond. As of now, the only word files that I can open
are the ones that are in the recent documents list when you click on the
file button and put the cursor over Open. Any ideas on solutions?

[Graham Mayor]

You appear to have two problems here. The first may be addressed with
http://www.gmayor.com/Document_Not_Found.htm
The second with http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Distressed wrote:
Okay, so I have a Dell Studio XPS 16 laptop with Vista Home Premium
64-bit and I have McAfee Security Center. I installed Microsoft
Office 2007 on it and it worked well for a little bit. After a while
a pop-up message would come up after I tried to open a word file
saying something to the effect of "can not find file" or something
like that. I would x out of that dialog box and double-click on the
word file again, and usually on the second go it would pop up. After
this happened for a while, I just got used to always opening
Microsoft Word first and then double-clicking on a file to ensure
that it would pop up.

Now Word wont allow any word file to open regardless if I I have
Microsoft Word up and running first or not. I can't even manually
open a file from the file button (or whatever they are calling that
big circular button with most of the old "File" commands in it) or
Ctrl+O, every time I do the program just freezes and doesn't respond.
As of now, the only word files that I can open are the ones that are
in the recent documents list when you click on the file button and
put the cursor over Open. Any ideas on solutions?