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#1
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printing .jpg pictures
My word document contains text and inserted .jpeg pictures.
Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
#2
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It could be that you need to re-adjust your printer settings. Instead of
using "Standard/Automatic", access your color settings to lighten all colors, including black. Out of all the black needs to turned a little further. Try printing at a slower setting as well for the test run. Another route you can take is to lighten the actual .jpg pictures, or apply both. Change printing quality and speed back to standard, with the customized color settings, and compare. You still might have to print a few more times. "Bobby Schmidt" wrote: My word document contains text and inserted .jpeg pictures. Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
#3
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"katin42" wrote: It could be that you need to re-adjust your printer settings. Instead of using "Standard/Automatic", access your color settings to lighten all colors, including black. Out of all the black needs to turned a little further. Try printing at a slower setting as well for the test run. Another route you can take is to lighten the actual .jpg pictures, or apply both. Change printing quality and speed back to standard, with the customized color settings, and compare. You still might have to print a few more times. "Bobby Schmidt" wrote: My word document contains text and inserted .jpeg pictures. Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
#4
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Did not make a difference.
Funny thing, when I insert multiple .jpeg pictures some print if full color and some are black squares. It's always the same ones that print in black squares. My printer is HP 2710 Any further ideas? "katin42" wrote: It could be that you need to re-adjust your printer settings. Instead of using "Standard/Automatic", access your color settings to lighten all colors, including black. Out of all the black needs to turned a little further. Try printing at a slower setting as well for the test run. Another route you can take is to lighten the actual .jpg pictures, or apply both. Change printing quality and speed back to standard, with the customized color settings, and compare. You still might have to print a few more times. "Bobby Schmidt" wrote: My word document contains text and inserted .jpeg pictures. Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
#5
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Let me see if I understand correctly, you managed to isolate a specific
collection jpegs that always come out black. This could simply be a problem by design. I really wish I could see them, to find the predominant color. I can't believe, they have color, but come out solid black. I've had problems with jpegs and others, when I alter them from their original size, like trying to expand or scale down too much. When you say jpeg, are they closer to being photographs or artistic paintings? I've had this problem with photos before. I've even tried removing the black completely, and then get nothing. : ( Without seeing them, I'm not sure. Maybe you could contact the vendor or Clip Art Media support for further options. Wish I could help more. "Bobby Schmidt" wrote: Did not make a difference. Funny thing, when I insert multiple .jpeg pictures some print if full color and some are black squares. It's always the same ones that print in black squares. My printer is HP 2710 Any further ideas? "katin42" wrote: It could be that you need to re-adjust your printer settings. Instead of using "Standard/Automatic", access your color settings to lighten all colors, including black. Out of all the black needs to turned a little further. Try printing at a slower setting as well for the test run. Another route you can take is to lighten the actual .jpg pictures, or apply both. Change printing quality and speed back to standard, with the customized color settings, and compare. You still might have to print a few more times. "Bobby Schmidt" wrote: My word document contains text and inserted .jpeg pictures. Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
#6
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We are getting close to the reason.
All three .jpeg file that print as a black squares are company logo's. Two are black on a white background and the other is blue on a white back ground. The logo's that print are more colorful except for one that is black on a white back ground. I do change sizes quite a bit. Does this help you? Thanks "katin42" wrote: Let me see if I understand correctly, you managed to isolate a specific collection jpegs that always come out black. This could simply be a problem by design. I really wish I could see them, to find the predominant color. I can't believe, they have color, but come out solid black. I've had problems with jpegs and others, when I alter them from their original size, like trying to expand or scale down too much. When you say jpeg, are they closer to being photographs or artistic paintings? I've had this problem with photos before. I've even tried removing the black completely, and then get nothing. : ( Without seeing them, I'm not sure. Maybe you could contact the vendor or Clip Art Media support for further options. Wish I could help more. "Bobby Schmidt" wrote: Did not make a difference. Funny thing, when I insert multiple .jpeg pictures some print if full color and some are black squares. It's always the same ones that print in black squares. My printer is HP 2710 Any further ideas? Thanks "katin42" wrote: It could be that you need to re-adjust your printer settings. Instead of using "Standard/Automatic", access your color settings to lighten all colors, including black. Out of all the black needs to turned a little further. Try printing at a slower setting as well for the test run. Another route you can take is to lighten the actual .jpg pictures, or apply both. Change printing quality and speed back to standard, with the customized color settings, and compare. You still might have to print a few more times. "Bobby Schmidt" wrote: My word document contains text and inserted .jpeg pictures. Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
#7
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Even Closer.
When I print the document on my Epson Stylus Photo 2200 all Logo'd print. I therefore assume the problem does not rest with Word but rather my HP Photosmart 2710. Thanks "Bobby Schmidt" wrote: We are getting close to the reason. All three .jpeg file that print as a black squares are company logo's. Two are black on a white background and the other is blue on a white back ground. The logo's that print are more colorful except for one that is black on a white back ground. I do change sizes quite a bit. Does this help you? Thanks "katin42" wrote: Let me see if I understand correctly, you managed to isolate a specific collection jpegs that always come out black. This could simply be a problem by design. I really wish I could see them, to find the predominant color. I can't believe, they have color, but come out solid black. I've had problems with jpegs and others, when I alter them from their original size, like trying to expand or scale down too much. When you say jpeg, are they closer to being photographs or artistic paintings? I've had this problem with photos before. I've even tried removing the black completely, and then get nothing. : ( Without seeing them, I'm not sure. Maybe you could contact the vendor or Clip Art Media support for further options. Wish I could help more. "Bobby Schmidt" wrote: Did not make a difference. Funny thing, when I insert multiple .jpeg pictures some print if full color and some are black squares. It's always the same ones that print in black squares. My printer is HP 2710 Any further ideas? Thanks "katin42" wrote: It could be that you need to re-adjust your printer settings. Instead of using "Standard/Automatic", access your color settings to lighten all colors, including black. Out of all the black needs to turned a little further. Try printing at a slower setting as well for the test run. Another route you can take is to lighten the actual .jpg pictures, or apply both. Change printing quality and speed back to standard, with the customized color settings, and compare. You still might have to print a few more times. "Bobby Schmidt" wrote: My word document contains text and inserted .jpeg pictures. Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
#8
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Here is conversation I had with HP
Adrian: Hi Bobby. Adrian: Welcome to HP Total Care for All-in-One products. My name is Adrian. How may I assist you today? Bobby Schmidt: Hi Bobby Schmidt: I have a document in Word containg .jpeg images of company logos. Whwn I print the document many are printed as black squares. when I print the document on my Epson Photo 2200 all images print. help Adrian: May I have the All-in-One model number please? Bobby Schmidt: photosmart 2710 Adrian: Please print a self test page by performing the following steps from your All-in-One front panel: 1 Load letter, A4, or legal unused plain white paper into the input tray. 2 Press Setup. 3 Press 2, then press 5. This displays the Print Report menu and then selects Self-Test Report. The HP all-in-one prints a self-test report. Bobby Schmidt: Done. All color print Adrian: Okay. Adrian: Open the document in word you want to print. Bobby Schmidt: Done Adrian: Go to File - Print Preview. Bobby Schmidt: Done - It displays all the logos Adrian: Okay. Adrian: Is the printer powered on and connected to the computer at the moment? (PSC 2710 All-in-One) Bobby Schmidt: Yes Adrian: Click on the printer icon in the preview window, the document starts printing. Adrian: Is the document printed? Bobby Schmidt: It's printing - Logo printing as black squares Adrian: How is the normal text? Bobby Schmidt: Just fine Adrian: Okay. Adrian: Copy any one of the image, paste it into mspaint and try printing from there. Bobby Schmidt: I open paint - and i selected an image to copy but it will not allow me to copt the image. i am not familiar with paint Adrian: In the Word document, right click on the image, and select copy. Adrian: Then go to mspaint, click on Edit - Paste. Bobby Schmidt: OK i figured it out and the image prints in paint Adrian: Okay. Adrian: Open a New Word document (Not the same previous document), paste the same image in Word and try printing it from there. Bobby Schmidt: I get the black square in the new word doucment containg only the image Adrian: The issue seems with the MS Word application. I recommend you uninstall and reinstall MS Office to resolve the issue. Bobby Schmidt: Why does the image print on my epson printer. My old HP K60 printed the image. Problem does not appear to be word related to me Adrian: Okay, Open MS Power point. Bobby Schmidt: I only have power point viewer Adrian: Okay. Adrian: Bobby, as we have printed self test report. it is fine. Then we have printed the image from MS Paint, this shows that the PSC's hardware as well as software both are fine. Adrian: The issue seems only with the Word application, uninstall it and reinstall. Adrian: Is there any thing else I can assist you with today? Adrian: Bobby, are we still connected? Bobby Schmidt: Yes. I will try you solution but folks at work says it is not their problem. Typical pass the buck I am getting from both of you. Looks like I will return the printer Do you have a solution? "Bobby Schmidt" wrote: "katin42" wrote: It could be that you need to re-adjust your printer settings. Instead of using "Standard/Automatic", access your color settings to lighten all colors, including black. Out of all the black needs to turned a little further. Try printing at a slower setting as well for the test run. Another route you can take is to lighten the actual .jpg pictures, or apply both. Change printing quality and speed back to standard, with the customized color settings, and compare. You still might have to print a few more times. "Bobby Schmidt" wrote: My word document contains text and inserted .jpeg pictures. Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
#9
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Printer setting terms may vary, but in your "Color Settings" (for
customizing), are you set to print "Photo", "Graphic", or "Auto"? Obviously, Auto is not good. Is this "Normal", "Light", or "Dark" in color intensity/denseness? It's easy to overlook, but really makes a difference. Avoid using fast/dither (sometimes dot matrix), and with the Black & White logo, have you tried "Grayscale" or "B&W" only, along with setting to photo or graphic? I agree that it might be printer settings. If you have the time and ink to spare, maybe you could try all of the above, and see which one gets the best results. As for the Blue and White logo, you might possibly eliminate all other colors i.e. Cyan, Magenta, etc. Then still lighten the black,as well, it will be a much brighter blue in the long run, but this is just another option. "Bobby Schmidt" wrote: Even Closer. When I print the document on my Epson Stylus Photo 2200 all Logo'd print. I therefore assume the problem does not rest with Word but rather my HP Photosmart 2710. Thanks "Bobby Schmidt" wrote: We are getting close to the reason. All three .jpeg file that print as a black squares are company logo's. Two are black on a white background and the other is blue on a white back ground. The logo's that print are more colorful except for one that is black on a white back ground. I do change sizes quite a bit. Does this help you? Thanks "katin42" wrote: Let me see if I understand correctly, you managed to isolate a specific collection jpegs that always come out black. This could simply be a problem by design. I really wish I could see them, to find the predominant color. I can't believe, they have color, but come out solid black. I've had problems with jpegs and others, when I alter them from their original size, like trying to expand or scale down too much. When you say jpeg, are they closer to being photographs or artistic paintings? I've had this problem with photos before. I've even tried removing the black completely, and then get nothing. : ( Without seeing them, I'm not sure. Maybe you could contact the vendor or Clip Art Media support for further options. Wish I could help more. "Bobby Schmidt" wrote: Did not make a difference. Funny thing, when I insert multiple .jpeg pictures some print if full color and some are black squares. It's always the same ones that print in black squares. My printer is HP 2710 Any further ideas? Thanks "katin42" wrote: It could be that you need to re-adjust your printer settings. Instead of using "Standard/Automatic", access your color settings to lighten all colors, including black. Out of all the black needs to turned a little further. Try printing at a slower setting as well for the test run. Another route you can take is to lighten the actual .jpg pictures, or apply both. Change printing quality and speed back to standard, with the customized color settings, and compare. You still might have to print a few more times. "Bobby Schmidt" wrote: My word document contains text and inserted .jpeg pictures. Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
#10
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Cyan is blue. That's the one you want to keep. Sorry, but keep trying. : )
"katin42" wrote: Printer setting terms may vary, but in your "Color Settings" (for customizing), are you set to print "Photo", "Graphic", or "Auto"? Obviously, Auto is not good. Is this "Normal", "Light", or "Dark" in color intensity/denseness? It's easy to overlook, but really makes a difference. Avoid using fast/dither (sometimes dot matrix), and with the Black & White logo, have you tried "Grayscale" or "B&W" only, along with setting to photo or graphic? I agree that it might be printer settings. If you have the time and ink to spare, maybe you could try all of the above, and see which one gets the best results. As for the Blue and White logo, you might possibly eliminate all other colors i.e. Cyan, Magenta, etc. Then still lighten the black,as well, it will be a much brighter blue in the long run, but this is just another option. "Bobby Schmidt" wrote: Even Closer. When I print the document on my Epson Stylus Photo 2200 all Logo'd print. I therefore assume the problem does not rest with Word but rather my HP Photosmart 2710. Thanks "Bobby Schmidt" wrote: We are getting close to the reason. All three .jpeg file that print as a black squares are company logo's. Two are black on a white background and the other is blue on a white back ground. The logo's that print are more colorful except for one that is black on a white back ground. I do change sizes quite a bit. Does this help you? Thanks "katin42" wrote: Let me see if I understand correctly, you managed to isolate a specific collection jpegs that always come out black. This could simply be a problem by design. I really wish I could see them, to find the predominant color. I can't believe, they have color, but come out solid black. I've had problems with jpegs and others, when I alter them from their original size, like trying to expand or scale down too much. When you say jpeg, are they closer to being photographs or artistic paintings? I've had this problem with photos before. I've even tried removing the black completely, and then get nothing. : ( Without seeing them, I'm not sure. Maybe you could contact the vendor or Clip Art Media support for further options. Wish I could help more. "Bobby Schmidt" wrote: Did not make a difference. Funny thing, when I insert multiple .jpeg pictures some print if full color and some are black squares. It's always the same ones that print in black squares. My printer is HP 2710 Any further ideas? Thanks "katin42" wrote: It could be that you need to re-adjust your printer settings. Instead of using "Standard/Automatic", access your color settings to lighten all colors, including black. Out of all the black needs to turned a little further. Try printing at a slower setting as well for the test run. Another route you can take is to lighten the actual .jpg pictures, or apply both. Change printing quality and speed back to standard, with the customized color settings, and compare. You still might have to print a few more times. "Bobby Schmidt" wrote: My word document contains text and inserted .jpeg pictures. Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
#11
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I got it to work. Here is how. Under the HP Photosmart 2700 series printing
preferences I changed the Color Management option to "Managed by application" from "Corolsmart/sRGB. After all, it was a printer setting problem and not a word problem. So much for the HP techies. Thanks for hanging in there with me. All's well that ends well. Have a good night. "katin42" wrote: Cyan is blue. That's the one you want to keep. Sorry, but keep trying. : ) "katin42" wrote: Printer setting terms may vary, but in your "Color Settings" (for customizing), are you set to print "Photo", "Graphic", or "Auto"? Obviously, Auto is not good. Is this "Normal", "Light", or "Dark" in color intensity/denseness? It's easy to overlook, but really makes a difference. Avoid using fast/dither (sometimes dot matrix), and with the Black & White logo, have you tried "Grayscale" or "B&W" only, along with setting to photo or graphic? I agree that it might be printer settings. If you have the time and ink to spare, maybe you could try all of the above, and see which one gets the best results. As for the Blue and White logo, you might possibly eliminate all other colors i.e. Cyan, Magenta, etc. Then still lighten the black,as well, it will be a much brighter blue in the long run, but this is just another option. "Bobby Schmidt" wrote: Even Closer. When I print the document on my Epson Stylus Photo 2200 all Logo'd print. I therefore assume the problem does not rest with Word but rather my HP Photosmart 2710. Thanks "Bobby Schmidt" wrote: We are getting close to the reason. All three .jpeg file that print as a black squares are company logo's. Two are black on a white background and the other is blue on a white back ground. The logo's that print are more colorful except for one that is black on a white back ground. I do change sizes quite a bit. Does this help you? Thanks "katin42" wrote: Let me see if I understand correctly, you managed to isolate a specific collection jpegs that always come out black. This could simply be a problem by design. I really wish I could see them, to find the predominant color. I can't believe, they have color, but come out solid black. I've had problems with jpegs and others, when I alter them from their original size, like trying to expand or scale down too much. When you say jpeg, are they closer to being photographs or artistic paintings? I've had this problem with photos before. I've even tried removing the black completely, and then get nothing. : ( Without seeing them, I'm not sure. Maybe you could contact the vendor or Clip Art Media support for further options. Wish I could help more. "Bobby Schmidt" wrote: Did not make a difference. Funny thing, when I insert multiple .jpeg pictures some print if full color and some are black squares. It's always the same ones that print in black squares. My printer is HP 2710 Any further ideas? Thanks "katin42" wrote: It could be that you need to re-adjust your printer settings. Instead of using "Standard/Automatic", access your color settings to lighten all colors, including black. Out of all the black needs to turned a little further. Try printing at a slower setting as well for the test run. Another route you can take is to lighten the actual .jpg pictures, or apply both. Change printing quality and speed back to standard, with the customized color settings, and compare. You still might have to print a few more times. "Bobby Schmidt" wrote: My word document contains text and inserted .jpeg pictures. Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
#12
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I'm glad it worked out. : )
"Bobby Schmidt" wrote: I got it to work. Here is how. Under the HP Photosmart 2700 series printing preferences I changed the Color Management option to "Managed by application" from "Corolsmart/sRGB. After all, it was a printer setting problem and not a word problem. So much for the HP techies. Thanks for hanging in there with me. All's well that ends well. Have a good night. "katin42" wrote: Cyan is blue. That's the one you want to keep. Sorry, but keep trying. : ) "katin42" wrote: Printer setting terms may vary, but in your "Color Settings" (for customizing), are you set to print "Photo", "Graphic", or "Auto"? Obviously, Auto is not good. Is this "Normal", "Light", or "Dark" in color intensity/denseness? It's easy to overlook, but really makes a difference. Avoid using fast/dither (sometimes dot matrix), and with the Black & White logo, have you tried "Grayscale" or "B&W" only, along with setting to photo or graphic? I agree that it might be printer settings. If you have the time and ink to spare, maybe you could try all of the above, and see which one gets the best results. As for the Blue and White logo, you might possibly eliminate all other colors i.e. Cyan, Magenta, etc. Then still lighten the black,as well, it will be a much brighter blue in the long run, but this is just another option. "Bobby Schmidt" wrote: Even Closer. When I print the document on my Epson Stylus Photo 2200 all Logo'd print. I therefore assume the problem does not rest with Word but rather my HP Photosmart 2710. Thanks "Bobby Schmidt" wrote: We are getting close to the reason. All three .jpeg file that print as a black squares are company logo's. Two are black on a white background and the other is blue on a white back ground. The logo's that print are more colorful except for one that is black on a white back ground. I do change sizes quite a bit. Does this help you? Thanks "katin42" wrote: Let me see if I understand correctly, you managed to isolate a specific collection jpegs that always come out black. This could simply be a problem by design. I really wish I could see them, to find the predominant color. I can't believe, they have color, but come out solid black. I've had problems with jpegs and others, when I alter them from their original size, like trying to expand or scale down too much. When you say jpeg, are they closer to being photographs or artistic paintings? I've had this problem with photos before. I've even tried removing the black completely, and then get nothing. : ( Without seeing them, I'm not sure. Maybe you could contact the vendor or Clip Art Media support for further options. Wish I could help more. "Bobby Schmidt" wrote: Did not make a difference. Funny thing, when I insert multiple .jpeg pictures some print if full color and some are black squares. It's always the same ones that print in black squares. My printer is HP 2710 Any further ideas? Thanks "katin42" wrote: It could be that you need to re-adjust your printer settings. Instead of using "Standard/Automatic", access your color settings to lighten all colors, including black. Out of all the black needs to turned a little further. Try printing at a slower setting as well for the test run. Another route you can take is to lighten the actual .jpg pictures, or apply both. Change printing quality and speed back to standard, with the customized color settings, and compare. You still might have to print a few more times. "Bobby Schmidt" wrote: My word document contains text and inserted .jpeg pictures. Although the pictures are displayed in the print preview, when I print the document the pictures come out as a black square. I inserted one of the pictures in .tif format and it printed |
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