I am trying to open a file that I user has sent me, but when I try to open it
it prompts me to use the "file coverter." I open it with the "file
coverter" but it opens and is just gibberish. The user told me that she type
it in Word too.

The document is probably corrupt. Get her to zip the file and send it again.
(and save it to the hard drive before attempting to open it).

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Trung Quach wrote:
I am trying to open a file that I user has sent me, but when I try to
open it it prompts me to use the "file coverter." I open it with
the "file coverter" but it opens and is just gibberish. The user
told me that she type it in Word too.

Graham:

Thanks for the reply. The issue was that she was opening a file the "~" sign
in front of the file name. I asked her to open the file w/o the "~" and she
was okay. However, thank you for the response

"Trung Quach" wrote:

I am trying to open a file that I user has sent me, but when I try to open it
it prompts me to use the "file coverter." I open it with the "file
coverter" but it opens and is just gibberish. The user told me that she type
it in Word too.

There shouldn't be a file with ~ in front unless the file that owns it is
open in Word. http://www.gmayor.com/what_to_do_when_word_crashes.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Trung Quach wrote:
Graham:

Thanks for the reply. The issue was that she was opening a file the
"~" sign in front of the file name. I asked her to open the file w/o
the "~" and she was okay. However, thank you for the response

"Trung Quach" wrote:

I am trying to open a file that I user has sent me, but when I try
to open it it prompts me to use the "file coverter." I open it
with the "file coverter" but it opens and is just gibberish. The
user told me that she type it in Word too.