[Woody]

I get an error when trying to open an RTF file with B2TR.

"The file Document.rtf is not available."

Wordpad opens the file no problem.

[Bob Buckland ?:-\)]

Hi Woody,

If you have a Symantec-Norton protection product installed open the Miscellaneous tab for those products, turn off the 'Office
Plug-in' choice and then restart the Office 2007 B2TR apps to see if you can open files.

===========
"Woody" wrote in message ...
I get an error when trying to open an RTF file with B2TR.

"The file Document.rtf is not available."

Wordpad opens the file no problem.
--
I hope this helped you,

Bob Buckland ?:-)
MS Office system products MVP

*Courtesy is not expensive and can pay big dividends

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office...oksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/r...XT101650581033

b. then visit
http://officebeta.iponet.net

[Woody]

Well, in the meantime I upgraded to Vista RC1 and in the process I had to
completely remove the Norton Antivirus so it sounds like that was the
culprit.

Now running Vista RC1 and Office 2007 B2TR and all is good, except for some
new discoveries of things that have changed in Vista and some things no
longer work. For example, Software help written to use the WinHelp32.exe.
This is no longer supported in Vista and doesn't look like they are going to
add support either. So can't access software help menus until upgrading the
SW when an update becomes available.

"Bob Buckland ?:-)" wrote:

Hi Woody,

If you have a Symantec-Norton protection product installed open the Miscellaneous tab for those products, turn off the 'Office
Plug-in' choice and then restart the Office 2007 B2TR apps to see if you can open files.

===========
"Woody" wrote in message ...
I get an error when trying to open an RTF file with B2TR.

"The file Document.rtf is not available."

Wordpad opens the file no problem.
--
I hope this helped you,

Bob Buckland ?:-)
MS Office system products MVP

*Courtesy is not expensive and can pay big dividends

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office...oksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/r...XT101650581033

b. then visit
http://officebeta.iponet.net

[Bob Buckland ?:-\)]

Hi Woody,

Interesting. You may want to use the link below to drop by the Help Authoring newsgroup. I'd guess those folks would be one of the
first to know of or create workarounds

What programs are you seeing where that help functionallity is impacted?

================
"Woody" wrote in message ...
Well, in the meantime I upgraded to Vista RC1 and in the process I had to
completely remove the Norton Antivirus so it sounds like that was the
culprit.

Now running Vista RC1 and Office 2007 B2TR and all is good, except for some
new discoveries of things that have changed in Vista and some things no
longer work. For example, Software help written to use the WinHelp32.exe.
This is no longer supported in Vista and doesn't look like they are going to
add support either. So can't access software help menus until upgrading the
SW when an update becomes available.
--
Please let us know if this has helped,

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends

LINKS
A. Specific newsgroup/discussion group mentioned in this message:
news://msnews.microsoft.com/microsof....helpauthoring
or via browser:
http://microsoft.com/communities/new....helpauthoring

B. MS Office Community discussion/newsgroups via Web Browser
http://microsoft.com/office/communit...s/default.mspx
or
Microsoft hosted newsgroups via Outlook Express/newsreader
news://msnews.microsoft.com

[Woody]

AutoCAD 2000

"Bob Buckland ?:-)" wrote:

Hi Woody,

Interesting. You may want to use the link below to drop by the Help Authoring newsgroup. I'd guess those folks would be one of the
first to know of or create workarounds

What programs are you seeing where that help functionallity is impacted?

================
"Woody" wrote in message ...
Well, in the meantime I upgraded to Vista RC1 and in the process I had to
completely remove the Norton Antivirus so it sounds like that was the
culprit.

Now running Vista RC1 and Office 2007 B2TR and all is good, except for some
new discoveries of things that have changed in Vista and some things no
longer work. For example, Software help written to use the WinHelp32.exe.
This is no longer supported in Vista and doesn't look like they are going to
add support either. So can't access software help menus until upgrading the
SW when an update becomes available.
--
Please let us know if this has helped,

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends

LINKS
A. Specific newsgroup/discussion group mentioned in this message:
news://msnews.microsoft.com/microsof....helpauthoring
or via browser:
http://microsoft.com/communities/new....helpauthoring

B. MS Office Community discussion/newsgroups via Web Browser
http://microsoft.com/office/communit...s/default.mspx
or
Microsoft hosted newsgroups via Outlook Express/newsreader
news://msnews.microsoft.com