When accessing custom templates in Word 2002, the font type changes from
Times New Roman to Arial. I have tried both Detect & Repair and renaming
normal.dot. Neither resolved the problem. When logged on as Administrator
on this user's computer, this problem does not arise.

Make sure you don't have "Draft font" enabled on the View tab of Tools |
Options.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"MizDee" wrote in message
...
When accessing custom templates in Word 2002, the font type changes from
Times New Roman to Arial. I have tried both Detect & Repair and renaming
normal.dot. Neither resolved the problem. When logged on as
Administrator
on this user's computer, this problem does not arise.