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#1
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Hi,
I'll appreciate any help you can forward. I use the standard office 07. I see that early March 12 (i.e. sometime in the night), my PC was updated with many different MS updates - some for office security. In the morning, I noticed several errors with Word 07. They include: 1)I can't double click an attached word document in an email (outlook 07) and have it open automatically. (it would launch word, but the doc wouldn't open - I had to save the doc to my PC and then I could open it - or I could just 'preview' it in outlook to see it) 2) every time I tried to close word - it would give the error message: 'word has stopped working - searching for the solution', and then it would restart word. I ultimately had to click 'cancel' to stop this repetitive cycle. 3) This is the biggest concern: I can't use the mouse in the program. i.e. I can't click within the document, and I can't click on the scroll bar on the right. Thank goodness I remember some of the keyboard commands from years back :-) While I suspect it was the MS update - I am not sure. I could try a system restore - but I also should have the security updates. I have not installed any other programs in the recent past - the MS updates are the only different things that I can find. Please share any advice -this is driving me crazy! Thanks, Kenny |
#2
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I am actually having the same exact issue with word 2007 after the update. I
am using Microsoft home and student and I have been forced to use my other computer with word 2003 because it is actually far more useful since I can use the cursor. Any help would be appreciated. Thank you, Spheric "Dr. Kenny Handelman" wrote: Hi, I'll appreciate any help you can forward. I use the standard office 07. I see that early March 12 (i.e. sometime in the night), my PC was updated with many different MS updates - some for office security. In the morning, I noticed several errors with Word 07. They include: 1)I can't double click an attached word document in an email (outlook 07) and have it open automatically. (it would launch word, but the doc wouldn't open - I had to save the doc to my PC and then I could open it - or I could just 'preview' it in outlook to see it) 2) every time I tried to close word - it would give the error message: 'word has stopped working - searching for the solution', and then it would restart word. I ultimately had to click 'cancel' to stop this repetitive cycle. 3) This is the biggest concern: I can't use the mouse in the program. i.e. I can't click within the document, and I can't click on the scroll bar on the right. Thank goodness I remember some of the keyboard commands from years back :-) While I suspect it was the MS update - I am not sure. I could try a system restore - but I also should have the security updates. I have not installed any other programs in the recent past - the MS updates are the only different things that I can find. Please share any advice -this is driving me crazy! Thanks, Kenny |
#3
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I have Windows Vista Business with MS Office Pro 2007. I have the same
problems. It worked just fine until one day - it may have been an update the night before also. "Spheric" wrote: I am actually having the same exact issue with word 2007 after the update. I am using Microsoft home and student and I have been forced to use my other computer with word 2003 because it is actually far more useful since I can use the cursor. Any help would be appreciated. Thank you, Spheric "Dr. Kenny Handelman" wrote: Hi, I'll appreciate any help you can forward. I use the standard office 07. I see that early March 12 (i.e. sometime in the night), my PC was updated with many different MS updates - some for office security. In the morning, I noticed several errors with Word 07. They include: 1)I can't double click an attached word document in an email (outlook 07) and have it open automatically. (it would launch word, but the doc wouldn't open - I had to save the doc to my PC and then I could open it - or I could just 'preview' it in outlook to see it) 2) every time I tried to close word - it would give the error message: 'word has stopped working - searching for the solution', and then it would restart word. I ultimately had to click 'cancel' to stop this repetitive cycle. 3) This is the biggest concern: I can't use the mouse in the program. i.e. I can't click within the document, and I can't click on the scroll bar on the right. Thank goodness I remember some of the keyboard commands from years back :-) While I suspect it was the MS update - I am not sure. I could try a system restore - but I also should have the security updates. I have not installed any other programs in the recent past - the MS updates are the only different things that I can find. Please share any advice -this is driving me crazy! Thanks, Kenny |
#4
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Total nightmare - same thing happening to me after MS Updates - no one seems
to have answer ![]() "Fred in Greeley" wrote: I have Windows Vista Business with MS Office Pro 2007. I have the same problems. It worked just fine until one day - it may have been an update the night before also. "Spheric" wrote: I am actually having the same exact issue with word 2007 after the update. I am using Microsoft home and student and I have been forced to use my other computer with word 2003 because it is actually far more useful since I can use the cursor. Any help would be appreciated. Thank you, Spheric "Dr. Kenny Handelman" wrote: Hi, I'll appreciate any help you can forward. I use the standard office 07. I see that early March 12 (i.e. sometime in the night), my PC was updated with many different MS updates - some for office security. In the morning, I noticed several errors with Word 07. They include: 1)I can't double click an attached word document in an email (outlook 07) and have it open automatically. (it would launch word, but the doc wouldn't open - I had to save the doc to my PC and then I could open it - or I could just 'preview' it in outlook to see it) 2) every time I tried to close word - it would give the error message: 'word has stopped working - searching for the solution', and then it would restart word. I ultimately had to click 'cancel' to stop this repetitive cycle. 3) This is the biggest concern: I can't use the mouse in the program. i.e. I can't click within the document, and I can't click on the scroll bar on the right. Thank goodness I remember some of the keyboard commands from years back :-) While I suspect it was the MS update - I am not sure. I could try a system restore - but I also should have the security updates. I have not installed any other programs in the recent past - the MS updates are the only different things that I can find. Please share any advice -this is driving me crazy! Thanks, Kenny |
#5
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i have an identical issue...
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