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#1
Posted to microsoft.public.word.newusers
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Cannot activate trial
I cannot activate my trial version of Microsoft Office 2007. I have put in my
25 character key, but when it gets to activating the software over the internet, a window pops up saying "communication error. Request cannot be processed at this time" I have been trying for a week now, from two different connections, with Norton and windows firewalls turned on and off in all possible combinations. It's a new computer, but it's getting old very quick. Any suggestions, please. |
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#2
Posted to microsoft.public.word.newusers
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Cannot activate trial
Use the telephone option
-- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Lilkeepsyboy" wrote in message news  I cannot activate my trial version of Microsoft Office 2007. I have put in my 25 character key, but when it gets to activating the software over the internet, a window pops up saying "communication error. Request cannot be processed at this time" I have been trying for a week now, from two different connections, with Norton and windows firewalls turned on and off in all possible combinations. It's a new computer, but it's getting old very quick. Any suggestions, please. |
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#3
Posted to microsoft.public.word.newusers
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Cannot activate trial
Cheers Doug, but the telephone option is greyed out and can't be marked.
"Doug Robbins - Word MVP" wrote: Use the telephone option -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Lilkeepsyboy" wrote in message news I cannot activate my trial version of Microsoft Office 2007. I have put in my 25 character key, but when it gets to activating the software over the internet, a window pops up saying "communication error. Request cannot be processed at this time" I have been trying for a week now, from two different connections, with Norton and windows firewalls turned on and off in all possible combinations. It's a new computer, but it's getting old very quick. Any suggestions, please. |
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#4
Posted to microsoft.public.word.newusers
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Cannot activate trial
It sounds like the trial has expired before you tried to activate it. Did
you download the trial recently? Have you had problems with or changed the settings of the Date/Time of Windows? Is it definitely a genuine trial version and not a pirated copy? Did you enter the 25-character product key correctly? Where did you get the product key? -- Terry Farrell - MSWord MVP "Lilkeepsyboy" wrote in message ... Cheers Doug, but the telephone option is greyed out and can't be marked. "Doug Robbins - Word MVP" wrote: Use the telephone option -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Lilkeepsyboy" wrote in message news I cannot activate my trial version of Microsoft Office 2007. I have put in my 25 character key, but when it gets to activating the software over the internet, a window pops up saying "communication error. Request cannot be processed at this time" I have been trying for a week now, from two different connections, with Norton and windows firewalls turned on and off in all possible combinations. It's a new computer, but it's getting old very quick. Any suggestions, please. |
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#5
Posted to microsoft.public.word.newusers
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Cannot activate trial
same issue here, downloaded Office 97 trial version today and when trying to
activate, i get the "a communication error has occured" error message. New computer so i have no old versions of office and phone activation is not an option(greyed out). Microsoft phone support will not help anyone with trial version issues. "Terry Farrell" wrote: It sounds like the trial has expired before you tried to activate it. Did you download the trial recently? Have you had problems with or changed the settings of the Date/Time of Windows? Is it definitely a genuine trial version and not a pirated copy? Did you enter the 25-character product key correctly? Where did you get the product key? -- Terry Farrell - MSWord MVP "Lilkeepsyboy" wrote in message ... Cheers Doug, but the telephone option is greyed out and can't be marked. "Doug Robbins - Word MVP" wrote: Use the telephone option -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Lilkeepsyboy" wrote in message news
I cannot activate my trial version of Microsoft Office 2007. I have put in my 25 character key, but when it gets to activating the software over the internet, a window pops up saying "communication error. Request cannot be processed at this time" I have been trying for a week now, from two different connections, with Norton and windows firewalls turned on and off in all possible combinations. It's a new computer, but it's getting old very quick. Any suggestions, please. |
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#6
Posted to microsoft.public.word.newusers
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Cannot activate trial
Office 97 trial version ??!!
-- Cheers macropod [MVP - Microsoft Word] "Plutheros" wrote in message ... same issue here, downloaded Office 97 trial version today and when trying to activate, i get the "a communication error has occured" error message. New computer so i have no old versions of office and phone activation is not an option(greyed out). Microsoft phone support will not help anyone with trial version issues. "Terry Farrell" wrote: It sounds like the trial has expired before you tried to activate it. Did you download the trial recently? Have you had problems with or changed the settings of the Date/Time of Windows? Is it definitely a genuine trial version and not a pirated copy? Did you enter the 25-character product key correctly? Where did you get the product key? -- Terry Farrell - MSWord MVP "Lilkeepsyboy" wrote in message ... Cheers Doug, but the telephone option is greyed out and can't be marked. "Doug Robbins - Word MVP" wrote: Use the telephone option -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Lilkeepsyboy" wrote in message news
I cannot activate my trial version of Microsoft Office 2007. I have put in my 25 character key, but when it gets to activating the software over the internet, a window pops up saying "communication error. Request cannot be processed at this time" I have been trying for a week now, from two different connections, with Norton and windows firewalls turned on and off in all possible combinations. It's a new computer, but it's getting old very quick. Any suggestions, please. |
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#7
Posted to microsoft.public.word.newusers
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Cannot activate trial
sorry, wrong decade, 2007
 "macropod" wrote: Office 97 trial version ??!! -- Cheers macropod [MVP - Microsoft Word] "Plutheros" wrote in message ... same issue here, downloaded Office 97 trial version today and when trying to activate, i get the "a communication error has occured" error message. New computer so i have no old versions of office and phone activation is not an option(greyed out). Microsoft phone support will not help anyone with trial version issues. "Terry Farrell" wrote: It sounds like the trial has expired before you tried to activate it. Did you download the trial recently? Have you had problems with or changed the settings of the Date/Time of Windows? Is it definitely a genuine trial version and not a pirated copy? Did you enter the 25-character product key correctly? Where did you get the product key? -- Terry Farrell - MSWord MVP "Lilkeepsyboy" wrote in message ... Cheers Doug, but the telephone option is greyed out and can't be marked. "Doug Robbins - Word MVP" wrote: Use the telephone option -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Lilkeepsyboy" wrote in message news
I cannot activate my trial version of Microsoft Office 2007. I have put in my 25 character key, but when it gets to activating the software over the internet, a window pops up saying "communication error. Request cannot be processed at this time" I have been trying for a week now, from two different connections, with Norton and windows firewalls turned on and off in all possible combinations. It's a new computer, but it's getting old very quick. Any suggestions, please. |
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#8
Posted to microsoft.public.word.newusers
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Cannot activate trial
Hi Plutheros,
See: http://support.microsoft.com/kb/822519 -- Cheers macropod [MVP - Microsoft Word] "Plutheros" wrote in message ... sorry, wrong decade, 2007 "macropod" wrote: Office 97 trial version ??!! -- Cheers macropod [MVP - Microsoft Word] "Plutheros" wrote in message ... same issue here, downloaded Office 97 trial version today and when trying to activate, i get the "a communication error has occured" error message. New computer so i have no old versions of office and phone activation is not an option(greyed out). Microsoft phone support will not help anyone with trial version issues. "Terry Farrell" wrote: It sounds like the trial has expired before you tried to activate it. Did you download the trial recently? Have you had problems with or changed the settings of the Date/Time of Windows? Is it definitely a genuine trial version and not a pirated copy? Did you enter the 25-character product key correctly? Where did you get the product key? -- Terry Farrell - MSWord MVP "Lilkeepsyboy" wrote in message ... Cheers Doug, but the telephone option is greyed out and can't be marked. "Doug Robbins - Word MVP" wrote: Use the telephone option -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Lilkeepsyboy" wrote in message news
I cannot activate my trial version of Microsoft Office 2007. I have put in my 25 character key, but when it gets to activating the software over the internet, a window pops up saying "communication error. Request cannot be processed at this time" I have been trying for a week now, from two different connections, with Norton and windows firewalls turned on and off in all possible combinations. It's a new computer, but it's getting old very quick. Any suggestions, please. |
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#9
Posted to microsoft.public.word.newusers
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Cannot activate trial
Wrong Millennium too!
Terry "Plutheros" wrote in message ... sorry, wrong decade, 2007 "macropod" wrote: Office 97 trial version ??!! -- Cheers macropod [MVP - Microsoft Word] "Plutheros" wrote in message ... same issue here, downloaded Office 97 trial version today and when trying to activate, i get the "a communication error has occured" error message. New computer so i have no old versions of office and phone activation is not an option(greyed out). Microsoft phone support will not help anyone with trial version issues. "Terry Farrell" wrote: It sounds like the trial has expired before you tried to activate it. Did you download the trial recently? Have you had problems with or changed the settings of the Date/Time of Windows? Is it definitely a genuine trial version and not a pirated copy? Did you enter the 25-character product key correctly? Where did you get the product key? -- Terry Farrell - MSWord MVP "Lilkeepsyboy" wrote in message ... Cheers Doug, but the telephone option is greyed out and can't be marked. "Doug Robbins - Word MVP" wrote: Use the telephone option -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Lilkeepsyboy" wrote in message news
I cannot activate my trial version of Microsoft Office 2007. I have put in my 25 character key, but when it gets to activating the software over the internet, a window pops up saying "communication error. Request cannot be processed at this time" I have been trying for a week now, from two different connections, with Norton and windows firewalls turned on and off in all possible combinations. It's a new computer, but it's getting old very quick. Any suggestions, please. |
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