[dslocum[_9_]]

I have a customer running Word 2007 on Windows Server 2003 Standard
Edition and every time they try to save a new document they get the
following error:

This file is in use by another application or user.
(C:\...\Templates\Normal.dotm)

I've tried to delete Normal.dotm, tried to rename it, went into regedit
and renamed HKey_current_user\software\microsoft\office\12.0\w ord to
"wordOLD" and can't rename it or delete it and the remaning to worldOLD
didn't help either.

Any other ideas??????

thanks, denny




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dslocum