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#1
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Screen doesn't refresh after sending file as email attachment
Dear Word gurus,
One of our staff has been having problems with sending a document as an attachment from Word 2003 (through the File, Send To, File As Attachment command). Although the email is sent, the actual email in Word regularly remains open on screen and has to be closed down. This happens erratically though, and she is never quite sure if it has been sent or not (ie. she has to go to Outlook 2003, check Sent items, and then come back and close it). Any suggestions on why this might be occurring? Haven't had anyone else report this issue before, and are a bit mystified ... |
#2
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Screen doesn't refresh after sending file as email attachment
JD2,
Have you set Options Word 2003 Tools General Mail As Attachment (check box) (Normal.dot setting) Hope this helps. "JD2" wrote in message ... Dear Word gurus, One of our staff has been having problems with sending a document as an attachment from Word 2003 (through the File, Send To, File As Attachment command). Although the email is sent, the actual email in Word regularly remains open on screen and has to be closed down. This happens erratically though, and she is never quite sure if it has been sent or not (ie. she has to go to Outlook 2003, check Sent items, and then come back and close it). Any suggestions on why this might be occurring? Haven't had anyone else report this issue before, and are a bit mystified ... |
#3
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Screen doesn't refresh after sending file as email attachment
Hi Jules,
Thank you for the quick reply. Yes we have this option ticked by default on our computers - is it supposed to be off? Regards JD2 "Jules" wrote: JD2, Have you set Options Word 2003 Tools General Mail As Attachment (check box) (Normal.dot setting) Hope this helps. "JD2" wrote in message ... Dear Word gurus, One of our staff has been having problems with sending a document as an attachment from Word 2003 (through the File, Send To, File As Attachment command). Although the email is sent, the actual email in Word regularly remains open on screen and has to be closed down. This happens erratically though, and she is never quite sure if it has been sent or not (ie. she has to go to Outlook 2003, check Sent items, and then come back and close it). Any suggestions on why this might be occurring? Haven't had anyone else report this issue before, and are a bit mystified ... |
#4
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Screen doesn't refresh after sending file as email attachment
No, it is supposed to be checked. I send Word docs as attachments - only
time I have email still onscreen is in Citrix web environment. I'm sure someone else will have a solution... "JD2" wrote in message ... Hi Jules, Thank you for the quick reply. Yes we have this option ticked by default on our computers - is it supposed to be off? Regards JD2 "Jules" wrote: JD2, Have you set Options Word 2003 Tools General Mail As Attachment (check box) (Normal.dot setting) Hope this helps. "JD2" wrote in message ... Dear Word gurus, One of our staff has been having problems with sending a document as an attachment from Word 2003 (through the File, Send To, File As Attachment command). Although the email is sent, the actual email in Word regularly remains open on screen and has to be closed down. This happens erratically though, and she is never quite sure if it has been sent or not (ie. she has to go to Outlook 2003, check Sent items, and then come back and close it). Any suggestions on why this might be occurring? Haven't had anyone else report this issue before, and are a bit mystified ... |
#5
Posted to microsoft.public.word.docmanagement
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Screen doesn't refresh after sending file as email attachment
Hi Jules,
Thanks for your feedback. The person in question doesn't use the Citrix web environment, so we can count that one out. Anyone else have any ideas? Cheers JD2 "Jules" wrote: No, it is supposed to be checked. I send Word docs as attachments - only time I have email still onscreen is in Citrix web environment. I'm sure someone else will have a solution... "JD2" wrote in message ... Hi Jules, Thank you for the quick reply. Yes we have this option ticked by default on our computers - is it supposed to be off? Regards JD2 "Jules" wrote: JD2, Have you set Options Word 2003 Tools General Mail As Attachment (check box) (Normal.dot setting) Hope this helps. "JD2" wrote in message ... Dear Word gurus, One of our staff has been having problems with sending a document as an attachment from Word 2003 (through the File, Send To, File As Attachment command). Although the email is sent, the actual email in Word regularly remains open on screen and has to be closed down. This happens erratically though, and she is never quite sure if it has been sent or not (ie. she has to go to Outlook 2003, check Sent items, and then come back and close it). Any suggestions on why this might be occurring? Haven't had anyone else report this issue before, and are a bit mystified ... |
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