[Sue]

Hi,

I've only recently installed Word 2007 to my new laptop and every time I
close word (correctly) I'm informed it hasn't closed properly and that Word
cannot find a file either on my harddrive or internet. I want to try
uninstalling and re-installing to see if this will solve the problem but will
this mean I lose all my building blocks that I have set up.

Thanks for any help.

[Graham Mayor]

Re-installing will not do anything useful. What is the file it reports that
it cannot find?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Sue wrote:
Hi,

I've only recently installed Word 2007 to my new laptop and every
time I close word (correctly) I'm informed it hasn't closed properly
and that Word cannot find a file either on my harddrive or internet.
I want to try uninstalling and re-installing to see if this will
solve the problem but will this mean I lose all my building blocks
that I have set up.

Thanks for any help.

[Sue]

Hi it tells me the following file cannot be located:

WRS{C0C4F6D2-3961-4CBF-B91A-38394DA85010}


"Graham Mayor" wrote:

Re-installing will not do anything useful. What is the file it reports that
it cannot find?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Sue wrote:
Hi,

I've only recently installed Word 2007 to my new laptop and every
time I close word (correctly) I'm informed it hasn't closed properly
and that Word cannot find a file either on my harddrive or internet.
I want to try uninstalling and re-installing to see if this will
solve the problem but will this mean I lose all my building blocks
that I have set up.

Thanks for any help.

[Graham Mayor]

Hmmm. I am almost sorry I asked

Start Word in its safe mode (hold the CTRL key whilst starting and
positively acknowledge the ensuing prompt) . Does the problem still occur?

If not, see http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Sue wrote:
Hi it tells me the following file cannot be located:

WRS{C0C4F6D2-3961-4CBF-B91A-38394DA85010}


"Graham Mayor" wrote:

Re-installing will not do anything useful. What is the file it
reports that it cannot find?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Sue wrote:
Hi,

I've only recently installed Word 2007 to my new laptop and every
time I close word (correctly) I'm informed it hasn't closed properly
and that Word cannot find a file either on my harddrive or internet.
I want to try uninstalling and re-installing to see if this will
solve the problem but will this mean I lose all my building blocks
that I have set up.

Thanks for any help.