[Rommel]

I have a client who doesn't seem to have recently used files in her MS Office
(word and excel). She already went to Tools... Options... general... recently
used files to change the number of entries. It is not greyed by the way. She
can actually change it but when she closes the application it automatically
go back to just like before and still no recently used files. Does anybody
knows how to fix this.

[Graham Mayor]

The information is stored in the settings sub key of the Word data key in
the registry. If the key is corrupt or if the user's log-in routine resets
user defaults then the information there would be lost. Renaming the
settings sub key to old settings would be a start.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Rommel wrote:
I have a client who doesn't seem to have recently used files in her
MS Office (word and excel). She already went to Tools... Options...
general... recently used files to change the number of entries. It is
not greyed by the way. She can actually change it but when she closes
the application it automatically go back to just like before and
still no recently used files. Does anybody knows how to fix this.