[TomandJerry]

I have a user running Word 2003 on Windows XP SP3. She has all the SP's
installed and other updates. She was complaining about a printing issue from
Word. When I looked into it what I found was that winword.exe is still
running after she closes Word. If I manually stop the process the printing
works just fine. I can't figure why winword.exe will not exit properly.
Help please. Thanks already

[TomandJerry]

Problem solved. It was the setting in Outlook to use Word as the editor. We
unchecked that it started working correctly.

"TomandJerry" wrote:

I have a user running Word 2003 on Windows XP SP3. She has all the SP's
installed and other updates. She was complaining about a printing issue from
Word. When I looked into it what I found was that winword.exe is still
running after she closes Word. If I manually stop the process the printing
works just fine. I can't figure why winword.exe will not exit properly.
Help please. Thanks already

[Gene Joyce]

I am having a similar (but worse) problem since I downloaded and applied the
same version. Both the EXCEL and WINWORD processes do not stop when I exit
Word or Excel. Every time I re-start either one it leaves an orphan process
tunning. By the end of the day there can be a LOT of instances running that I
clear out with task manager.
Anyone have ideas on this?

"TomandJerry" wrote:

Problem solved. It was the setting in Outlook to use Word as the editor. We
unchecked that it started working correctly.

"TomandJerry" wrote:

I have a user running Word 2003 on Windows XP SP3. She has all the SP's
installed and other updates. She was complaining about a printing issue from
Word. When I looked into it what I found was that winword.exe is still
running after she closes Word. If I manually stop the process the printing
works just fine. I can't figure why winword.exe will not exit properly.
Help please. Thanks already