I just upgraded to Office 2003 (from 2000) and am running Windows 2000.

I am having a serious problem with Word 2003. It seems incapable of saving
or creating a new Normal.dot template, which means it never remembers any
customization changes I make that would normally be saved in this template.

I tried reinstalling, repairing, updating on the web, deleting registry keys
and such with the Support Template, but nothing helps.

I created a Normal.dot template by hand in my user Template directory, and
it seems to at least load that one by default, however, it still won't save
changes to it. And if I rename it, it won't create a new normal.dot like it
is supposed to do.

How do I fix this problem?

Do you have Adobe Acrobat 7?
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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"Gonzo" wrote in message
...
I just upgraded to Office 2003 (from 2000) and am running Windows 2000.

I am having a serious problem with Word 2003. It seems incapable of saving
or creating a new Normal.dot template, which means it never remembers any
customization changes I make that would normally be saved in this
template.

I tried reinstalling, repairing, updating on the web, deleting registry
keys
and such with the Support Template, but nothing helps.

I created a Normal.dot template by hand in my user Template directory, and
it seems to at least load that one by default, however, it still won't
save
changes to it. And if I rename it, it won't create a new normal.dot like
it
is supposed to do.

How do I fix this problem?

As Charles implies, Acrobat 7 prevents Normal.dot from being saved. But note
that you *cannot* create your own Normal.dot. Only God can make a tree, and
only Microsoft can make Normal.dot.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Gonzo" wrote in message
...
I just upgraded to Office 2003 (from 2000) and am running Windows 2000.

I am having a serious problem with Word 2003. It seems incapable of saving
or creating a new Normal.dot template, which means it never remembers any
customization changes I make that would normally be saved in this
template.

I tried reinstalling, repairing, updating on the web, deleting registry
keys
and such with the Support Template, but nothing helps.

I created a Normal.dot template by hand in my user Template directory, and
it seems to at least load that one by default, however, it still won't
save
changes to it. And if I rename it, it won't create a new normal.dot like
it
is supposed to do.

How do I fix this problem?