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#1
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How do I fix problems printing in colour from Word 2007?
I use a network printer and was able to print from Word 2007 in colour until
recently. There has been an update to our Windows Server (2003) in the time between when I could print in colour and now. The printer settings in Control Panel appear correct. The printer settings in Word 2007 appear correct. I have followed the instructions on troubleshooting from the Microsoft website i.e. test to see whether it is a particular document etc. It appears to be a problem with all Word documents. I can print in colour from Excel and Outlook with no trouble. I don't get any error messages just black print when I have asked for colour. The colour cartridges are nearly full so it is not the printer. Please help! |
#2
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How do I fix problems printing in colour from Word 2007?
On 19 jan, 23:41, Lea P-H Lea wrote:
I use a network printer and was able to print from Word 2007 in colour until recently. *There has been an update to our Windows Server (2003) in the time between when I could print in colour and now. *The printer settings in Control Panel appear correct. *The printer settings in Word 2007 appear correct. *I have followed the instructions on troubleshooting from the Microsoft website i.e. test to see whether it is a particular document etc. * It appears to be a problem with all Word documents. *I can print in colour from Excel and Outlook with no trouble. *I don't get any error messages just black print when I have asked for colour. *The colour cartridges are nearly full so it is not the printer. *Please help! Are you by any chance printing in draft quality? (Office button - Word Options - Advanced, scroll down to Printing) Yves |
#3
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How do I fix problems printing in colour from Word 2007?
No I was not using draft quality. However I have fixed the problem now by
deleting the normal.dotm file through Windows Explorer and then starting Word 2007 again so that it would create a new normal.dotm file. Thank you for your assistance though. "p0" wrote: On 19 jan, 23:41, Lea P-H Lea wrote: I use a network printer and was able to print from Word 2007 in colour until recently. There has been an update to our Windows Server (2003) in the time between when I could print in colour and now. The printer settings in Control Panel appear correct. The printer settings in Word 2007 appear correct. I have followed the instructions on troubleshooting from the Microsoft website i.e. test to see whether it is a particular document etc. It appears to be a problem with all Word documents. I can print in colour from Excel and Outlook with no trouble. I don't get any error messages just black print when I have asked for colour. The colour cartridges are nearly full so it is not the printer. Please help! Are you by any chance printing in draft quality? (Office button - Word Options - Advanced, scroll down to Printing) Yves |
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