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#1
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unable to open Word documents
When attempting to open Word documents, message is that file is unavailable
even thought it is displayed in my file list. Also, I think that this might have something to do with the problem: when I save a file, the message I get states that the file "normal already exists. Do you want to change it?" or something to that effect. I have some experience with Word, but have never encountered this before. Thanks. |
#2
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Both of these problems are usually caused by the Office Plug-in in Norton
AntiVirus, which you can disable without compromising your virus protection provided you leave Auto-Protect enabled. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GS1010" wrote in message ... When attempting to open Word documents, message is that file is unavailable even thought it is displayed in my file list. Also, I think that this might have something to do with the problem: when I save a file, the message I get states that the file "normal already exists. Do you want to change it?" or something to that effect. I have some experience with Word, but have never encountered this before. Thanks. |
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