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#1
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Can not open existing MS files
Recently I downloaded the trial version of MS Professional. The download was
successful; however, I can not retreive files that I have saved or open attachments through MS. This error pops up and says that either my anti virus needs to be updated or I need to disable that antivirus. I have done both of these suggestions and I still have the problem. Can someone please help me get to the root of this, so I can start saving files. |
#2
Posted to microsoft.public.word.docmanagement
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Can not open existing MS files
There have been several reports that Kaspersky AV has trouble with Word.
'Disabling' the AV software will probably not deactivate the parts related to Office document checking that are running at the time. If you are using this AV software, may I suggest that you consider changing it for something else? AVG Free works well (though don't install the Office plug-in) http://free.avg.com/download-avg-ant...s-free-edition -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Candice wrote: Recently I downloaded the trial version of MS Professional. The download was successful; however, I can not retreive files that I have saved or open attachments through MS. This error pops up and says that either my anti virus needs to be updated or I need to disable that antivirus. I have done both of these suggestions and I still have the problem. Can someone please help me get to the root of this, so I can start saving files. |
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