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TJAC TJAC is offline
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Default Merge stopped working suddenly

We have a person that says her merge has worked for the past 12 years and
when she returned from vacation last week it suddenly stopped working on her.

She receives a SQL message that all the data from whatever spreadsheet will
be inserted, continue -- yes. She then finds the spreadsheet she wants to
use. Then it asks her to match every field in her mailmerge with the columns
in the spreadsheet, but she has to go through that for each person. The
numbers and percents do not display correctly in the Word document when the
merge is complete. But she also does not want to point to the correct field
for each one either, obviously.

We uninstalled a few recent Office updates, but that didn't seem to help.
Other than having her start over, I don't know what to tell her. However,
she says she has many set up this way and just wants them fixed.

Any ideas as to what would cause this?

Thanks,
Trisha


 
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