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#1
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Word 2007 freezes upon opening get error message when I close
When I try to open a Word Document, it opens but then is frozen and the
document that I opened is blank without the content. If I open Word itself, it also freezes up. When I close the document, I get the message that Word quit working and a message is being sent. |
#2
Posted to microsoft.public.word.docmanagement
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Word 2007 freezes upon opening get error message when I close
Could be a damaged Word data key in the Windows registry. Close
Word 2007, start regedit, and rename the "\\HKEY_CURRENT_USER\Software\Microsoft\Office\12. 0\Word\Data" key. Word 2007 will create a new Data key using the factory default settings when you restart the program. If this fixes the problem, great... but you might have to re-select some of your Word Options settings. If it doesn't, you can close Word 2007, go back into regedit, delete the newly created Word data key, and rename the old key back to its original name to retrieve your old Word Options settings. Pauline wrote: When I try to open a Word Document, it opens but then is frozen and the document that I opened is blank without the content. If I open Word itself, it also freezes up. When I close the document, I get the message that Word quit working and a message is being sent. |
#3
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Word 2007 freezes upon opening get error message when I close
See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. with particular attention to the normal template. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Pauline wrote: When I try to open a Word Document, it opens but then is frozen and the document that I opened is blank without the content. If I open Word itself, it also freezes up. When I close the document, I get the message that Word quit working and a message is being sent. |
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