[Ian Rowley]

We have new HP LaserJet M2727nf with three trays. PC is Windows XP SP3 with
Office 2007 & IE7 already installed.

The default printer settings are to Automatically select a tray/paper and
this works from all applications.

If we manually change the printer from within an application to print to
tray 3 then this also works for all applications except Word 2007 - it will
print to tray 2. Excel, Powerpoint, Notepad, IE, etc, etc will all print to
tray 3 if asked to do so. Word 2007 will not.

This would suggest the issue is with Word - is there any settings from
within Word that we should be looking at that are impacting or overriding our
tray selection?

Any help/info/insight appreciated

Regards

Ian

[Graham Mayor]

Page Layout Page Setup Paper - check the tray allocations.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Ian Rowley wrote:
We have new HP LaserJet M2727nf with three trays. PC is Windows XP
SP3 with Office 2007 & IE7 already installed.

The default printer settings are to Automatically select a tray/paper
and this works from all applications.

If we manually change the printer from within an application to print
to tray 3 then this also works for all applications except Word 2007
- it will print to tray 2. Excel, Powerpoint, Notepad, IE, etc, etc
will all print to tray 3 if asked to do so. Word 2007 will not.

This would suggest the issue is with Word - is there any settings from
within Word that we should be looking at that are impacting or
overriding our tray selection?

Any help/info/insight appreciated

Regards

Ian