A number of users from one of my clients have Word 2003. Remainder of
users are using a variety of other flavours of Word.

They are using a template which has an embedded graphic in the Header.

A very small number of W2003 users are not seeing the graphic
displayed but instead see the red x and a placeholder to indicate that
it is not available. There is no attached error message.

All other users, including the remainder of those using Word 2003 can
see it.

I have asked them to check under Tools|options|View that Picture
placeholders is not checked. None have it checked.

Any thoughts on this, please?

Regards

Roderick