[simonedtaylor1]

When I try to use any of the templates in Word, an error message appears. I
have an internet connection, I am in online mode. Any suggestions?

Thanks

[Stefan Blom[_3_]]

As a workaround, you can try downloading the template(s) directly from the
Templates section at Office online:
http://office.microsoft.com/en-us/te...CL100632981033.
Make sure to save the downloaded templates in your user templates folder.

--
Stefan Blom
Microsoft Word MVP



"simonedtaylor1" wrote in message
...
When I try to use any of the templates in Word, an error message appears.
I
have an internet connection, I am in online mode. Any suggestions?

Thanks